Bergey's VW Mazda Kia Wilkes-Barre

Frank was very attentve and prompt. Always available, he worked quickly to get numbers for a Mazda CX-9. To stress the point a bit more, he didn't waste our time with a drawn-out "talk to my manager" routi worked quickly to get numbers for a Mazda CX-9. To stress the point a bit more, he didn't waste our time with a drawn-out "talk to my manager" routine. We told him our ideas and he worked very hard to meet them. While we went with another manufacturer altogether in our ultimate purchase, this choice is not a reflection on Frank. I certainly recommend this dealership and Frank specifically. More

They sold me a lemon with a 30K warranty. In the shop for 4 months out of 11 months I owned it.... never fixed it. Now I have to sue them to get it replaced.... It is amazing how arrogant they are. What for 4 months out of 11 months I owned it.... never fixed it. Now I have to sue them to get it replaced.... It is amazing how arrogant they are. What a low end dealship they are and how they do not care about the customer at all. They truly are the worst car buying experience I have ever had... all i ever owned are VW's and they make it a stress to even tink about buying a car. They are awful, don't ever buy from the,!!! More

Andy was the best salesman I have ever dealt with. Unfortunately he left and I am not thrilled with those are left . . .Service is pretty good but expect to do you own research and make them aware of Unfortunately he left and I am not thrilled with those are left . . .Service is pretty good but expect to do you own research and make them aware of TSBs and other fixes (internet is a great tool here). More