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Berlin City Toyota of Portland

Portland, ME

4.0
1,140 Reviews
In Berlin City, we’re on a mission to completely reinvent the way you think about buying a vehicle. For too long, the process has been conceived as difficult and stressful, while in reality, it’s supposed to be fun and rewarding from start to finish. You’ve worked hard to own a new vehicle. So now that you’re in Berlin City, trust us when we say everything’s going to be easier from here on out. You’ll work with genuine human beings, you’ll find the best exclusive prices, and you’ll end up in your dream ride without any speed bumps.
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191 Riverside Street

Portland, ME

04103

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Showing 1,140 reviews

June 01, 2023

We saw Melanie first, but when returned she had transferred. She was great. We then began dealing with Joe. We ended up getting our Toyota thanks to Joe!! He was wonderful! Went over everything the More

by Judymac23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
May 11, 2023

Toyota in Portland: The "EASY" thing to do here is go to the BBB site and look at those reviews. It's "EASY" for them to stack the fake five star reviews on any review site. We walked out after encounteri More

by allen04084
Recommend Dealer
No
April 19, 2023

Sam and Steve made my buying process very easy and smooth! High interest rates right now even with perfect credit but great people! Even delivered the vehicle I wanted. Highly recommend this dealershi More

by Shauna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sharif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wilson , Steve Lawrence
April 13, 2023

Berlin City Toyota definitely is the best place to go to, great atmosphere, and service, 2nd time I bought a bran new vehicle here, I have to say they are the best dealer to deal with and the service departm More

by bdusty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bshara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Goodwin finance manager, Bobby Ramos Jr., Brian Fowler
April 13, 2023

Berlin City Toyota definitely is the best place to go to, great atmosphere, and service, 2nd time I bought a bran new vehicle here, I have to say they are the best dealer to deal with and the service departm More

by bdusty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bshara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Goodwin finance manager, Bobby Ramos Jr., Brian Fowler
April 09, 2023

Berlin city Toyota def definitely is the best place to go to, great atmosphere, and service, 2nd time I bought a bran new vehicle here and I have to say not or disappointed with them, they are the best deale More

by bdusty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bshara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Ramos Jr.
March 04, 2023

Came in for an oil change. Britanee met me at my car in the bay. She looked over my vehical and notified me that I was in desperate need of windshield wipers. Ordered a comple More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britanee
December 02, 2022

I like the people. They are nice but the service to my car was horrible. I made an appointment for my sticker and oil change, came back and made another appointment won More

by Alpha
Purchase Time
Recommend Dealer
No
Employees Worked With
Ahmed
September 24, 2022

GREAT people to deal with! ! Went above and beyond to help me!! Very friendly and will to work with!! I would highly recommend them!! More

by JHH19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

I just bought a Tacoma from Berlin City of Portland and I can't express how painless and stress free the experience was. I have spent hours in dealerships in the past and left feeling unsettled or even angr More

by danpell7522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Grant