
Bernardi Volvo Cars Natick
Natick, MA
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693 Reviews of Bernardi Volvo Cars Natick
Average. They forgot to do the inspection. Also, told me it expired next month, when it expired at the end of July. The progress app told me the inspection wa They forgot to do the inspection. Also, told me it expired next month, when it expired at the end of July. The progress app told me the inspection was done, when it was not. The display still says service is due, so they forgot to reset that. Overall, it seemed like they confused my car with someone else's. It reminded me of a prior service, when they called about a needed repair which turned out to be for another customer's car. The service management is pretty rocky. No update at the end of the day either. The text messaging service did not respond to questions. I am now looking into other options for Volvo service, for process and expense reasons. More
Welcoming and helpful way of relating to customers. Honest and prompt. Totally user friendly! Better than the other local dealers Honest and prompt. Totally user friendly! Better than the other local dealers More
Such a great experience! From early exploration of EVs and the Volvo brand to deciding on the car I want and securing the model and color I wanted, it was a seamless and extr From early exploration of EVs and the Volvo brand to deciding on the car I want and securing the model and color I wanted, it was a seamless and extremely positive experience end to end. I’m super happy! More
Great team at Bernardi Volvo. Our service experience has been exceptional! We appreciate the timely updates and responsiveness of the team. Our service experience has been exceptional! We appreciate the timely updates and responsiveness of the team. More