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Bert Smith Subaru Volkswagen

St. Petersburg, FL

4.7
188 Reviews

3333 38th Ave N

St. Petersburg, FL

33713

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188 Reviews of Bert Smith Subaru Volkswagen

August 25, 2023

As soon as I got there was greeted by a Kaitlyn. She showed me the car and I test drove it a couple blocks. Wondered how liked it and if there was anything else I wanted to see. I liked the one and More

by Scooter1#
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
August 24, 2023

I had an excellent experience working with Kaitlyn to find my new vehicle. She went above and beyond to make sure everything went smoothly from picking the new car, filling out all the paperwork, and tak More

by Mike L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Coon
August 23, 2023

I had an unexpected emergent need to buy a car, Kaitlyn was my sales person. She really made this process a breeze for me. I am so grateful for her kindness, patience and her professionalism. I would recom More

by joha.lust
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
August 15, 2023

After walking multiple lots, I contacted Bert Smith and Jen in sales confirmed they had what I was looking for available. As soon as I got there, they had the car up front waiting for me to test drive. She More

by Shannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen
August 12, 2023

I had an unexpected emergent need to buy a car. I went to 6 other dealerships and had terrible experiences. I found Jennifer Huffner at Bert Smith and she restored my faith in dealerships. Jenni More

by jazmaray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Huffner
August 07, 2023

The car drives wonderfully now. The A/C makes me feel just right. Once the car was ready it was cleaned! I thought it was new car! More

by gritzheimer71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Aug 07, 2023 -

gritzheimer71 responded

Now you're killing me

June 22, 2023

Beau was great! So was Preston. Both were very helpful taking care of me. Beau explained all the workings of the car. He is very aware of all the workings of the More

by sandykoslowski
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Beau, salesman and Preston, finance
May 10, 2023

Bert Smith was exceptional to deal with, We agreed on a price, no up selling to deal with, signed paperwork and I drove off in the New Outback, by the way is one of the best cars I have owned!! I would rec More

by bschaub7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Hoffman
April 02, 2023

The service department is horrible. They guess at expensive repairs that aren't even needed and their business seems infected with fraud. I definitely would recommend avoiding this d More

by Marilyn
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Dija Service Advisor
January 25, 2023

As previous customers, we knew the process of buying a new vehicle at Bert Smith Subaru would be a pleasant and trouble-free experience. Our expectations were more than met and the entire process was enjo More

by Sam&Debby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Bell and Amira Chaghill, Tony Kritikos