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Bertera Chevrolet
Palmer, MA
517 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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517 Reviews of Bertera Chevrolet
October 17, 2025
Just bought a 2020 F 150 Chevy truck! ! We are really happy with the service that we got it was a smooth transition!! Jessy was our sales man and he was very professional and he was always ! We are really happy with the service that we got it was a smooth transition!! Jessy was our sales man and he was very professional and he was always very helpful I will definitely recommend him to family and friends thank you!! More
by hugsforyou6
Employees Worked With
Jessy
October 16, 2025
Worked with Jesse. Was very knowledgeable, answered all my questions, and made for a very smooth purchase experience. Highly recommended! My second used truck from Ber Was very knowledgeable, answered all my questions, and made for a very smooth purchase experience. Highly recommended! My second used truck from Bertera and most likely won’t be my last. More
by SC
Employees Worked With
Jesse Manning
October 07, 2025
I am absolutely appalled by my experience with this dealership. Kyle Vonick contacted me directly through my Facebook Marketplace ad, asking that I bring in a vehicle we had for sale because they were dealership. Kyle Vonick contacted me directly through my Facebook Marketplace ad, asking that I bring in a vehicle we had for sale because they were interested in purchasing it. Kyle didn't even show up to the appointment he scheduled with me. During the appraisal, they told us exactly what the truck was “worth,” what they intended to sell it for, and offered a number that seemed fair based on those representations. We trusted their word — only to find out days later that they listed the same vehicle for $6,000 more than they said they would, and at a valuation more than double what they claimed it was worth during the appraisal. That is blatant dishonesty and a complete lack of transparency. What makes this even worse is the personal disrespect shown during the process. This truck belonged to my stepfather, who passed away from cancer earlier this year. Ryan Gasteyer, one of their salesmen — a former classmate of mine — actually had the audacity to call my late stepfather a “maniac” for the price he originally paid for the truck. I cannot begin to describe how offensive, unprofessional, and disrespectful that was. This dealership misled us for their own profit and displayed an utter disregard for basic decency and ethics. Their behavior was not only deceitful but also deeply disrespectful to my family’s loss. I will never do business with them again and strongly urge anyone considering it to think twice. More
by Briana
Employees Worked With
Ryan Gasteyer, Kyle Vonick
September 29, 2025
The sales person AJ and the GM lived up to their internet price commitment and provided all services with a smile to enable a pleasant/efficient sales experience price commitment and provided all services with a smile to enable a pleasant/efficient sales experience More
by jpelli
Employees Worked With
AJ, Dean, Brian
March 29, 2025
We recently purchased a Chevy Equinox from Bertera Chevrolet, and the entire experience was fantastic. Ryan G was an absolute pleasure to work with—knowledgeable, patient, and never pushy. He deserves Chevrolet, and the entire experience was fantastic. Ryan G was an absolute pleasure to work with—knowledgeable, patient, and never pushy. He deserves 6 out of 5 stars! He made sure we understood all the features of our new Equinox and helped us get a great deal. He was also very knowledgeable and helpful talking and working through the purchase process. He did an amazing job to ensure the vehicle we purchased fit all of our requirements - size, safety, condition, and price. The whole team was friendly, professional, and truly made the buying process smooth and stress-free. Also, thank you to Joe, Vinny, and the Chevy Guy himself, Brian! They all went above and beyond to ensure I had a great experience. If you’re looking for a dealership with top-notch service and a team that genuinely cares, I highly recommend Bertera Chevrolet! And remember to ask for Ryan G! More
by Shawn M
Employees Worked With
Brian Yarrows, Vinny Moretti, Ryan Gasteyer
