Ray Seraphin Ford
Rockville, CT
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37 Reviews of Ray Seraphin Ford
The folks at Ray Seraphin Ford were very friendly and We felt no pressure with the purchase of our new 2023 Ford Explorer. Jason was extremely helpful in explaining how to select our extended coverages i.e. felt no pressure with the purchase of our new 2023 Ford Explorer. Jason was extremely helpful in explaining how to select our extended coverages i.e. warranty and prepaid maintenance. Our transaction went very smoothly from trading to financing to delivery of our car More
Ordered a new vehicle thru Ray Seraphin. It was an X plan purchase. The process could not have been any easier. All transactions were done without any drama. I was promptly notified when It was an X plan purchase. The process could not have been any easier. All transactions were done without any drama. I was promptly notified when the vehicle arrived and took delivery the same day. All in all, it was a very pleasant experience. Would definitely use Ray Seraphin again if I were in the market for a Ford Vehicle. More
Love the car I purchased at Ray Seraphin Ford. It is a very nice Subaru and I am so far enjoying it. Lots of bells and whistles on it too. Still learing about it. Got the book! I had a very pati It is a very nice Subaru and I am so far enjoying it. Lots of bells and whistles on it too. Still learing about it. Got the book! I had a very patient wonderful salesman, Ray, He is wonderful. He worked with me and understood what I needed. I would definintely purchase again from this wonderful salesman. More
Bought a 54K Bronco which was over MSRP (I learned later dealerships are not allowed-to sell over MSRP) and 2 weeks later they call me up for more money saying they didn't charge enough on a "hidden fee" af dealerships are not allowed-to sell over MSRP) and 2 weeks later they call me up for more money saying they didn't charge enough on a "hidden fee" after they promised all fees are cover regardless if they are over or under. Lastly if i dont pay this fee they wont give me my plates. More
DO NOT RECOMMEND! Look at lynch Toyota or balise Toyota for reliable and honest cars. Recently bought a used car at ray seraphin ford. Within the first week, it broke Look at lynch Toyota or balise Toyota for reliable and honest cars. Recently bought a used car at ray seraphin ford. Within the first week, it broke down and needed to be towed after I was on the highway… it was terrifying. I believe that they knowingly sold us a car with transmission problems. They added a module to the car to “fix” the problem but the car keeps jumping and at this point will probably break down again. I have never had any issues with other dealerships. I recommend lynch Toyota in Manchester and balise Toyota in Massachusetts. I have bought numerous new cars at balise with excellent service and traded in a car for a used one at lynch Toyota and have never have a problem with it. I also had my cars serviced at lynch Toyota and they are transparent and fair. I only buy cars from dealerships because I thought that they at least have integrity. Not here at ray seraphin ford. Waiting for this car to keep breaking down while they have me for a car note. Please take your business elsewhere by learning from my mistake. Your time and wallet will thank you for it. More
Ed Welles and Bob Cerins were great! They did their best to keep us updated and didn’t try to rip us off. Buy cars from them for years and always great service!!! They did their best to keep us updated and didn’t try to rip us off. Buy cars from them for years and always great service!!! More
Everyone was very helpful and friendly . I originally went in a Monday to look at cars and drive away Tuesday in a 2022 Ford Escape with 5 miles on it . Very happy and will gladly refer frie I originally went in a Monday to look at cars and drive away Tuesday in a 2022 Ford Escape with 5 miles on it . Very happy and will gladly refer friends and family to go there !!! More