
Bertera Nissan Manchester
Manchester, CT
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322 Reviews of Bertera Nissan Manchester
I bought my used car from them with a fair price. they sales were friendly and accomodating. after 2 years of owning the car i had a issue with the computer in my car and they were FANTASTIC with their c sales were friendly and accomodating. after 2 years of owning the car i had a issue with the computer in my car and they were FANTASTIC with their customer service and service on the car. they were fast, friendly and simply superb with handling my questions and concerns. I would highly recommend these guys, but I have heard that their prices are high at times and not always willing to budge with prices, but I havent had a bad experience myself with that, but overall...yeah, they guys are good:) More
Fairly pleasant sales staff, helpfull but utimately very unpleasant experience. A lot of old school "padding the bill" technics employed, you need to be on your toes or they will take you for a ride. They o unpleasant experience. A lot of old school "padding the bill" technics employed, you need to be on your toes or they will take you for a ride. They offered us a paint protection service for $400, we declined and the invoice was marked with a big X and NO next to the service. Well you guessed it , the finance manager charged us anyways along with $200 for "optional" window etching (still not sure what benefit this provides to me) and he sold us a absolutely useless service contract. The first 2 charges were not even listed on the sales invoice so if I had not checked the math a couple times I would have never noticed the desparity.Well in the end (now 11 days after sale) we have recieved no refund for the $400 and he laughed at the idea of refunding the $200 saying , it was burried in there but you signed for it, he has cancelled the service contract(so he says) but refuses to give the owner's contact info, very infuriating experience! More