Jeff was very helpful in ordering some parts I needed for my car. He had good knowledge of the car, got me the in stock parts quickly, and ordered the special order items. He called me the next day to let me know the special order parts were in and made the process as easy as possible so I could get my car back on the road.

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this is my 5th subaru from Quality-owning a total of 9.i have been dealing with them from when they first opened & have been very satisfied with the service from all the depts.on my latest visit i basically just went to look @ a few cars i had picked out on the internet--wound up buying one on the spot.the salesperson,Gary,read me pretty well & showed me what was the best choice in cars for me.i had it in two days.there was one small glitch which was remedied almost immediately.Paul from service was very helpful also-as usual.i have always recommended Quality & i will continue to do so.

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Purchase 3 previous subaru from this dealer. Atmosphere is friendly. Was hoping for a better price or extra free options because we were returning customer .. Did not get that. Price was ok.. Same as other dealers we visited. Love the car..
2014 forester.

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Probably the most pleasant car buying experience for me ever!
Matt our salesman was knowledgeable,
Informative and pleasant to work with.
The whole process went very smoothly,
Including the owner Joe serving us homemade steak sandwiches. I would definitely recommend this dealership to everyone.

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Each employee I talked to was helpful and very courteous. I felt like I received excellent service and am only wondering how long it will be before we get rid of hubby's car and buy another Subaru from Quality. I think he has driven my Impreza almost as much as I have. I spent alot of time researching my purchase. Spoke to dealerships in Berlin, Vernon, Hartford, Springfield, Canton, Norwalk ect.. no one could offer better quality or price Quality in Wallingford.

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Great experience strated on day 1. The entire staff was very friendly, helpful and did not use hard sales methods. They were ready to answer any question and focoused on the product they sold and not why the competitors were not the best choice. The entire expeience went very well and I have already made recomendations for others to visit.

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We bought a 2009 Forrester new from Quality and the guys were great, the service department was great as well. My wife loved the car. It was totaled in a collision in October, 2012 and because of the safety features in the car my wife was not injured, but the car was wrecked. We went back to Quality and bought a 2013 Crosstrek. Once again it was a great experience with Joe and Gary. The Crosstrek was smaller than the Forrester but a nice little car. But after the accident, my wife just couldn't get comfortable with the smaller car. So in March of 2013 we went back to Quality Subaru to look at the 2014 Forrester. We didn't actually think we could get the car with our limited budget but Matt, Ed, Mike and Joe all work together to put something together that would work for all of us. They didn't want my wife to be stuck with a car she wasn't happy with. That's the kind of people they are. If Subaru were to start making trucks we would never have to go to another dealer again, just Quality Subaru!

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Subaru cars sell themselves. They are quality cars at a fair price. This is my 3rd Subaru, 2nd in last 3 years. I have friends and family that bought 4 Subaru's based on my positive experience with the vehicles.
Gary Thomsen takes a personal interest in selling for Subaru. He is professional and responsive and delivers with a great sense of humor. I had a positive experience with Quality Subaru.

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We were very please with the salesman. He is friendly, knowledgeable and helpful! There was no sense of pushiness. I would recommend this location. The owner himself came out to congratulate us.

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Overall experience was outstanding. Ralph Aquin treats you fairly and explains all the option available to you. Other staff members were freindly and would anwer any questions you may have. I would recommend this dealership.

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