
All Salespeople
Sales Department
Bertera Subaru of West Springfield
West Springfield, MA
406 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 21, 2025
I shopped at other Subaru dealers and felt uncomfortable
at them. Not at Bertera in W. Springfield — despite being a single woman buying my car alone for the first time, I felt very at ease with everyone he
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by Anonymous
Employees Worked With
Starylyn
April 30, 2025
They were friendly, helpful, and followed up with 90
minutes of training on the high tech elements of the vehicle; all very helpful.
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by jcole01108
Employees Worked With
Savannah and Rich in Sales and Ron Russo in service
February 28, 2025
WORKED ENTIRE DEAL ONLINE
WENT TO DEALERSHIP
TEST
DROVE CAR
GOT INSURANCE
AGREED TO BUY
THEY SAY WE MADE A MISTAKE AND THIS CAR HAS AN ADDED PACKAGE ITS 27$ PER MONTH.
BAIT AND SWITCH RUN AWA
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by Knapp
Employees Worked With
Jason