Betten Honda - Service Center

4 years of complaining about a noise in a new car and they finally verify it but tell me it is now out of warranty. There was even a service bulletin I was initially told didn't apply, but they later sa they finally verify it but tell me it is now out of warranty. There was even a service bulletin I was initially told didn't apply, but they later said it did. Then to add insult to injury they charged $98.00 to VERIFY that it was making the noise I claimed. They wanted $280 more to apply the service bulletin since it is now out of warranty. No morals, no ethics. More

Gage Hyrns is the most attentive, knowledgeable and personable sales person I’ve ever met! personable sales person I’ve ever met! More

Been a good dealer for many years and sorry that I moved to eastern Michigan and unable to use their great service department. Also great sales personnel. to eastern Michigan and unable to use their great service department. Also great sales personnel. More

I can always count on Julie Kitchen, my service advisor, for good advice and explanations of what needs to be done. Thanks to her, my car is well maintained. I intend to keep the car for a few more years, for good advice and explanations of what needs to be done. Thanks to her, my car is well maintained. I intend to keep the car for a few more years, so that is very important to me. Thank you, Julie. More

They are liers and they don't care about anyone and chris baker don't return called or emails they stole my kids car Joe Grimm is a poc and should not be a manager I give 0 stars chris baker don't return called or emails they stole my kids car Joe Grimm is a poc and should not be a manager I give 0 stars More

Brandon Zufelt worked with me to find the Ridgeline I wanted at a payment I could afford he's great to work with and their service is great. wanted at a payment I could afford he's great to work with and their service is great. More

Nothing but good experiences for me here I don't write a lot of reviews, but I wanted to put in a good word for Joe Grimm in sales and Julie, Andrew and everyone else in service. I've purchas I don't write a lot of reviews, but I wanted to put in a good word for Joe Grimm in sales and Julie, Andrew and everyone else in service. I've purchased two new cars here and have serviced them here religiously because I like and trust everyone that I've worked with. Any time I'm in for an oil change or whatever, everyone remembers me and takes the time to come say hi. I've also seen them doing this with other customers. Their genuine friendliness goes a long way to build confidence that I'll be treated well any time I'm there. I've dealt with a lot of dealers that will cut corners during inspections or make up repairs that aren't necessary just to make more money. I've never seen anything but straightforward honesty here. Plus, it's super cheap to get an oil change, inspection and free car wash here, so you can bet I'll keep coming back. Sales isn't pushy and they've been more than accommodating with making the numbers work on the car I want. I can't ask for more than that. More

Service Experience The service experience is very good. The people are always great. Communicating via their website or through email has been hit and miss for me; howe The service experience is very good. The people are always great. Communicating via their website or through email has been hit and miss for me; however, the online Service scheduling has been excellent. The waiting area and facilities are nice and clean. They have free coffee and crumpets and a good vending machine, but if you want healthy snacks while you wait, you will need to bring your own with you. More

If I could give negative stars I would! I've taken both of my cars there 5 times and out of the five I've only had 1 good experience the rest was the worst! I'd rather drive 1 hour all the w I've taken both of my cars there 5 times and out of the five I've only had 1 good experience the rest was the worst! I'd rather drive 1 hour all the way to grand raids and do business with them!!!! More