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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
476 Reviews

476 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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July 22, 2025

Great service! Overall great experience will be taking my vehicle to this location in the future. More

by bvsg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
July 22, 2025

The service advisor was easy to work with. Good communication, good service. My truck is fixed and back on the road More

by bsavage64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Jeff in service did a great job! A piece fell off my jeep he ordered it and you guys installed it. More

by tonygalassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service
July 19, 2025

Cameron was super helpful and quick in helping me with my car needs! I would recommend 10/10 More

by Clarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Connell
July 18, 2025

Have had car in shop 3/4 times in the last 6 weeks. Each time was frustrating with no communication as to the status of repairs, was promised car back certain days/times and then not delivered. I had t More

by jdk3jdk3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle, service technician
July 18, 2025

Good &fast service. Attentive &polite service dept. good coffee very clean restrooms. Only they didn't wash my car as promised, but it's ok. More

by gustavo.marroquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OK. A
July 18, 2025

Great service, friendly staff, along with excellent communication regarding work being performed and how long it would take. More

by Cmaratea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
July 17, 2025

Easy to work with, accommodating, understandable explanations, loaner availability was perfect. Nice waiting area, friendly staff More

by MALYDOMINIK20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robson
July 16, 2025

5-minutes after leaving your service department the same U-Connect Error Code started coming up again and has since regularly. This truck is both for personal and work use. I had to rent a truck at my bus More

by John.noyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle in Service
July 15, 2025

Great experience and friendly people. Had a basic oil change and tire rotation. Did their express More

by ttreichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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