Bettenhausen Chrysler Dodge Ram- Service Center

Went in for an oil change came out with an AWESOME deal on a new Dodge Avenger. I love Jenna!!!! She made it happen. My second car with Jenna. She's WONDERFUL!!!!! on a new Dodge Avenger. I love Jenna!!!! She made it happen. My second car with Jenna. She's WONDERFUL!!!!! More

Bought a cpo 2010 town and country well had and still have hard shift issues remote start intermittently works pass side sliding door no longer works only 36000 miles on it take it there and their excuse have hard shift issues remote start intermittently works pass side sliding door no longer works only 36000 miles on it take it there and their excuse is we could not duplicate or that's normal ect ect took it to another chrysler dealer issues resolved their service sucks outside of the price dont have it serviced there More

Never again bought a cpo vehicle biggest xxx the problems continue to mount outside of price I would never return vehicle has 36350 miles and it just keeps falling apart their service dept is horrible continue to mount outside of price I would never return vehicle has 36350 miles and it just keeps falling apart their service dept is horrible More

This dealership is by far the friendliest and most helpful I have ever encountered. They know how to treat their customers, have a great coffee machine with help to make it work if needed, free bottl helpful I have ever encountered. They know how to treat their customers, have a great coffee machine with help to make it work if needed, free bottled water, special events/cookouts, oil change deals, and a clean well kept dealership. More

Brought my jeep in for service...they bent over backwards old school service.they checked for any additional problems for me as well.highlly recommend. old school service.they checked for any additional problems for me as well.highlly recommend. More

We had a great experience at this dealership last Friday. We were on the last long day of an extended road trip and still had 8 hours yet to drive to get home (with 3 homesick kids!). We had stopped for lu We were on the last long day of an extended road trip and still had 8 hours yet to drive to get home (with 3 homesick kids!). We had stopped for lunch near Bettenhausen Jeep/Chrysler and I am so glad we did. We decided that we had better have someone take a look at an issue with our engine before we continued on. We drove into the service bay and they did a terrific job. When you go there you will notice awards and posters on the walls about customer service and integrity. They are not just for show - they truly live this mission. We interacted with several employees - and everyone was great. They had us back on the road in under 2 hours with a safe and clean car - yes, they even washed it and fixed an outstanding recall issue! They worked us into an already busy service schedule and did it with a smile on their face and professionalism. The waiting area and the entire service area we also very clean. Our family HIGHLY recommends this service department! More

The sale manager was very professial and well manner overall he should recieved the sales person award for the month. I believe HE SHOULD GET THE AWARD BECAUSE I HAVE OTHER FREIND WHO ARE INTERESTED ABO overall he should recieved the sales person award for the month. I believe HE SHOULD GET THE AWARD BECAUSE I HAVE OTHER FREIND WHO ARE INTERESTED ABOUT PURCHASING A VECHICULE. And Why do you'll want to know the rating of this sale person? More

Brought my car in for A/C service. The compressor went out & had to wait three days for the part. The service writer was very apologetic about the delay in getting the part, but sometimes it happens t out & had to wait three days for the part. The service writer was very apologetic about the delay in getting the part, but sometimes it happens that the part(s) aren't in stock(?), so be patient, your car will be repaired the correct way, and that's what is important! While my car was in, it was discovered that the suspension needed some work as well. The suspension was repaired, oil was changed, a new a/c compressor was installed, and the car was washed and ready to go. They made arrangements for me to have a rental during the repair period. I don't know why I would ever go anywhere else to have my car repaired. The technicians are very professional and repair your vehicle as if it were their own. The service writers are also very knowledgeable and are at the ready to help you get your repaired as necessary. I am extremely happy with the service department at Bettenhausen where I have been a customer since 1995! More

When dealing with a warranty item on my vehicle, and while I was not a very pleasant person to deal with, Bob was professional, polite, and able to make sure I was taken care of. This isn't the first t while I was not a very pleasant person to deal with, Bob was professional, polite, and able to make sure I was taken care of. This isn't the first time he has gone out of the way for me, and every time I talk to him it is a pleasant experience. I'm glad he and Al made the move to 159th, they are the best customer service reps I know of. More

We had a great experience in regards to buying a new 2010 Dodge Charger. Unfortunately after 3 months we had to bring it in for service and had a horrible experience with the service dept. After the first Dodge Charger. Unfortunately after 3 months we had to bring it in for service and had a horrible experience with the service dept. After the first visit the problem was not fixed and had to bring it in again and get a loaner car. They gave me a crappy loaner car that smelled was dirty and best of all by the time I got home no gas! When I went to pick up my car they would not reimburse me for the 10.00 of gas I had to put in and assured me my car was fixed. After driving it for a few days the problem is not fixed and now I have to call again to deal with them. As of today have not called because I do not feel like dealing with them this week. It's unfortunate that after all the great things I have heard about the sales, which again was great, that the servicing is sooooo horrible. More