Read Reviews Bettenhausen Dodge Ram

Bettenhausen Dodge Ram

Bettenhausen Dodge Ram

8355 W. 159th Street
Tinley Park, Illinois 60477


(708) 532-2665

Bettenhausen Dodge Ram
Manufacturers: Dodge, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 144 reviews

4.9

4.9 out of 5

189 lifetime reviews

Bettenhausen Dodge Ram

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Certified: Bettenhausen Dodge Ram

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bettenhausen Dodge Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Shuttle Service
Automated Car Wash Television
Cable TV Valet Parking
Children's Play Room Vending Machines
Customer Lounge Area New Vehicle Home Delivery
Drive-In Service Mobile Mechanical Service
Express Service Cable TV
Free Coffee Children's Play Room
Free Drinks Customer Lounge Area
Free Loaner Cars Drive-In Service
Free WiFi Express Service
Instant Financing Free Coffee
Parts Store Free Drinks
Pet Friendly Free Loaner Cars
Rental Car Service Onsite Free WiFi

tcypranowski
5/20/2013 2:52:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David MartinezDavid Martinez
Nick Nowak Nick Nowak
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bettenhausen Dodge Ram:

Easy easy easy. Straight forward and to the point with a fair price. No 4 square nonsense, No back room managers. I am glad I made the 45 minute drive and will return if I need another Dodge product.

I have bought over 10 new or nearly new cars in 6 years. I know what dealerships are to walk away from as soon as the BS starts.

Bettenhausen Rocks! Ask for David!

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tcypranowski
5/20/2013 2:52:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David MartinezDavid Martinez
Nick Nowak Nick Nowak
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bettenhausen Dodge Ram:

Easy easy easy. Straight forward and to the point with a fair price. No 4 square nonsense, No back room managers. I am glad I made the 45 minute drive and will return if I need another Dodge product.

I have bought over 10 new or nearly new cars in 6 years. I know what dealerships are to walk away from as soon as the BS starts.

I have been to 9 dealerships comparing prices and service before settling on this one.
Bettenhausen Rocks! Ask for David!

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ImPlumCrazy
5/16/2013 5:24:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jayson KoehnJayson Koehn
Craig YinemanCraig Yineman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bettenhausen Dodge Ram:

I had the pleasure of purchasing our second new vehicle from the Bettenhausen family on 05/13/13 (Our first was at their Jeep store on 11/01/10). I had been working with Sales Manager Jayson Koehn for approximately six months regarding Dodge Challengers. Jayson was the first person I'd had ever worked with who knew as much as I did about the product he was selling, which was a pleasant surprise. Back in December 2012, Jayson tirelessly worked to locate a 2012 Stinger Yellow Challenger R/T Classic for me, and the deal was just about finalized when I got cold feet and decided to hold off. Though I know Jayson's patience had to have been tested, he never showed it. His kindness and professionalism, even though the deal fell through, left a lasting impression on me. I remembered my great experience with him and contacted him again a few weeks ago to give it another go. Jayson again worked extremely hard to locate a 2013 Plum Crazy Challenger R/T Classic for me with the options I wanted. He found one in Missouri and negotiated a dealer trade. Bettenhausen was also nice enough to transport the car for me for free. Jayson got me a great deal on the new car and a great price on my trade in. He was prompt in returning my calls or emails and was always "on the ball" with everything he did. I want to congratulate the Bettenhausen family for employing people like Jayson who make the dreaded car buying experience a great one. I cannot recommend him or the Bettenhausen dealer network enough!

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jcastro5825
5/8/2013 4:32:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David MartinezDavid Martinez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bettenhausen Dodge Ram:

1st off I absolutely Love Love Love the “one stop shop” set up this dealership has….. No need to stop at 10 different desks to buy a car! (I HATE THAT) Worked with Dave Martinez from beginning to end. I told him what I was looking for and he found me an SUV to meet all of my family’s needs. I also had a trade-in which he also took care of. As if doing all of this wasn't a full plate already…. He also managed to keep my 4 and 5 year old content and at bay the entire time now THAT is magic!

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K5gsxr
5/7/2013 2:07:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David MartinezDavid Martinez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bettenhausen Dodge Ram:

In all the years of purchasing cars, my experience at Bettenhausen Dodge Ram has been the best. David Martinez was a pleasure to work with and the paperwork didn't take all day. David couldn't have made my car buying experience more comfortable and stress free. Dave had a good knowledge of the vehicles and provided answers to all of my questions. In comparison to other dealers, I believe I received more for the price and the service was great! I would highly recommend David Martinez at Bettenhausen Dodge Ram for your next vehicle purchase, you can't go wrong. Thanks Dave!





Steven Spaulding

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Bytedr
5/3/2013 9:57:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David MartinezDavid Martinez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bettenhausen Dodge Ram:

It was by chance that we ended up at Bettenhausen's, but it turned out to be a pleasant surprise. My wife had purchased three cars from the Saturn dealer that had formerly occupied the location that is now Bettenhausen's Dodge Ram, and liked the experience of the no hassle approach. I was pleasantly surprised to find that Bettenhausen has continued that tradition. I was greeted warmly by Dave Martinez who was extremely courteous and quite helpful, without being pushy. Once I had chosen a truck, the purchase process was as quick and as smooth as any I have ever encountered. I got a fair price for my trade and was given a great no hassle price on the new truck. Dave also helped make sure that I got all of the incentives available at the time of purchase including one that I had no idea existed. Thanks for a great experience. This is what a car buying experience should be like!

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jimsowinski
5/2/2013 2:24:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David MartinezDavid Martinez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bettenhausen Dodge Ram:

I visited a few dodge dealerships and liked the fact that bettenhausen was very hassle free. My experience was much different than I remember in the past when I really hated buying a new car because the salesmen would pounce on you like vultures. At bettenhausen, they were very hands off and let you look at your leisure without making you feel uncomfortable. They were also up front on their price, so there was not alot of haggling to do. I worked with Dave Martinez, and bought a 2013 Dodge Durango. Dave was very friendly and patient with answering all my questions. We factory ordered our vehicle and were happy that it only took about 4 weeks. Dave kept us informed throughout the process. I feel I recieved a very fair and strong price on my new vehicle, an excellent price for my trade-in, and Dave was able to match the financing rate I found online. I have my new car and I am very happy with it and confident that if any issues arise that Bettenhausen will take care of it for me. I would definitely recommend Dave and Bettenhausen Dodge to anyone in the market for a new car, especially a Dodge.

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MaggieSheahan
5/1/2013 11:23:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott AbramowiczScott Abramowicz
Nick Nowak Nick Nowak
Nick PattenaudeNick Pattenaude
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bettenhausen Dodge Ram:

My name is Maggie and I just turned 22 years old. I recently purchased my first new car from Bettenhausen Dodge. I was very nervous about getting taken advantage of and talked into a car I didn't want, but I walked into the dealership with confidence. Nick Pattenaude gave me a couple minutes to check some cars in the showroom and he started explaining the choices I had. He was very calm and friendly, so it was easy to learn about the car. I needed to know a little more and decied to take a test drive. Scott Abramowicz helped me with searching for cars on the lot. Scott was also very calm and answered all my questions! Scott made the choices very clear for me. I was not car savvy when I walked in, but the experience of the employees was extremely helpful and knowledgeable. The process of actually buying the vehicle was made very easy too! Scott had a wonderful office that made me see what a wonderful guy he was and what a beatuful family he had! Scott made the different choices for financing very clear and evern wrote up different scenarios depending on what I wanted to do. It was a wonderful experience at Bettenhausen. It turned out to be an extremely exciting experience as well. Oh! and the best part was the cookout Bettenhausen has every Saturday! It was so nice to be able to eat, since we were there for so long. I had a wonderful time and I highly recommend Bettenhausen for anybody with car needs.

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swedee
4/27/2013 11:37:12 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jenna BarthelJenna Barthel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of Bettenhausen Dodge Ram:

Jenna was very helpfull, diligent, did alot more than other salepersons have done in the past and made the whole car buying experience from her a good experience

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curtpetrey
4/26/2013 12:17:39 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Don PetersonDon Peterson
Matthew TesauroMatthew Tesauro
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bettenhausen Dodge Ram:

Though this is the first car that I have bought from Bettenhausen Dodge, I can assure you it won't be the last, as long as Don Pedersen is still working there. I have been buying cars and vans from Don for over 20 years and I can tell you that in the beginning I shopped his prices with all the other Dodge dealers in the area but after watching him beat everybody's price, on the first shot, I now trust him as a friend.

I have had a daughter, brother in law, step father and dozens of co workers and friends that have also purchased cars from Don at my suggestion. Our family now owns three Grand Caravan's thanks to Don.

I hope to come to love Bettenhausen Dodge as much as I love Don Pedersen.

I did recieve a great deal of help with my experience from another employee at Bettenhausen and that was from Matt Tesauro. He is young but is showing some signs of growing into Don's shoes. He was friendly, helpful and very informative as he showed me all the features on my new van and helped me through the process of trading in two old cars (one that Don had sold me at another dealer) and all the paperwork and I was out of there in about two hours. Nice job Matt, keep up your attitude and you will become a legend like "Super Don" Pedersen!!!

Curt Petrey - Orland Hills, IL

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