Bev Smith Kia

I leased a 2011 Kia Sorento from this dealer, I decided to use the end of lease purchase option in my lease contract. That contract contained a purchase price of $13636.70, plus $150.00 end of lease fee, to use the end of lease purchase option in my lease contract. That contract contained a purchase price of $13636.70, plus $150.00 end of lease fee, and taxes tags and transfer fees. The finance manager presented me with a paper attempting to extort a "market value"price of $15727.35, and a $1895.00 charge to "certify the vehicle, (that this same dealership maintained under the manufactures warranty schedule and the extra service warranty that I purchased. They also wanted to charge me $698.50, Pre -delivery service fee, ( duplication of the fee I paid when I took delivery of the lease vehicle), and the taxes and title fees. Total price of $17551.25 When I pointed out my contract fee schedule the manager, (i think his name is Jeff) informed me he is in business to make money, he has to keep the lights on and pay employees, that he has been doing this for 17 years, and if I didn't like it to deal directly with Kia Finance. I wrote a letter to him and copied to Kia Finance, requesting the legal reason why I should pay more than the contactual amount. Michelle at Kia finance was very helpful, she agreed that my position was correct, she assigned a agent to follow up with the Dealer, two weeks have passed and that dealer has not responded to me or to Kia finance. I have resolved the issue with the assistance of the local Mercedes dealer, (Coggin Mercedes Benz) paying only $150 over contract price for a state required safety inspection. More

I traded a dodge truck in for a 2012 kea and I was checking my sore on the internet and I was so supprized that my payoff on the truck was not payed on time per the bank,put my sore from 755 to655,I a checking my sore on the internet and I was so supprized that my payoff on the truck was not payed on time per the bank,put my sore from 755 to655,I am not a happy camper.I talked to managers and the sales person and they said the bank is wrong.The bank told me that the dealer was late so thats way you will get a bad rating from me,I have told a number of my friends about this problem with you guys.I was thinking of putting a half page in the paper about this. Phillip Tumminia sr More