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Big M Chevrolet

Radcliff, KY

4.6
173 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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704 N. Dixie Blvd

Radcliff, KY

40160

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Showing 51 service reviews

December 17, 2025

Great staff and service! Mark has gone above and beyond on every vehicle I’ve purchased. More

by Theresa P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK LANGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2025

Staff is always helpful. Job done right. Wait time is minimal with an appt. Good job More

by wait.subtler.0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRACY SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

Great place to buy and get your vehicle serviced, outstanding people who care about me More

by jsines63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
November 18, 2025

Did the 75,000 mile service, oil change cabin air filter, and tire rotation, all went well but was was a little pricey. More

by bncocusa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRACY SMITH
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2025

Very hard to get a hold of for service, takes to long for service to get done More

by coulterdonna59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TRACY SMITH
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Dunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2025

We have always gotten great service at Big M. . also they would work us in if we had a problem with any of our vehicles. More

by libby.brangers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Whelan and Abby Curtsinger
Nov 06, 2025 -

Big M Chevrolet responded

Thank you Libby!

October 20, 2025

Great service and outstanding staff John Whelan and entire team at Bib M Chevrolet are too notch More

by markham4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRACY SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Whelan
Nov 06, 2025 -

Big M Chevrolet responded

Thanks mark!

October 17, 2025

Mark is a good help there despite all the problems with the 2024 Chevy Traverse that we have. More

by enoch13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK LANGLEY
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Big M Chevrolet responded

Thank you!

October 15, 2025

Unwilling to work with you on pricing. Try to add $1,000 last minute if you don't finance through them. Horrible at meeting deadlines. Bad communication More

by Jakepaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Dunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Logsdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby in service was a bright light! She saved us when they tried to kick us off lot with "check engine" light on.
October 09, 2025

Best experience I’ve ever had with a dealership maintenance department John is an outstanding service advisor. More

by william.endicott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRACY SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Big M Chevrolet responded

Thank you!

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