Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,008 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,008 reviews
May 20, 2024
Jason was very helpful and accommodating. He was great to deal with and I would recommend him to anyone else. He was great to deal with and I would recommend him to anyone else. More
by twshepard2002
Verified Customer
Helpful May 19, 2024
Mark was outstanding. Very attentive and listened to all my needs. I would recommend all my friends to go and see him. Very attentive and listened to all my needs. I would recommend all my friends to go and see him. More
by zaan.rodriguez
May 19, 2024
Salesman was lacking in knowledge of vehicle's and was only concerned we ith telling me I needed to by today. I heard that 6 times but he couldn't answer basic car questions reverting me to window sticker only concerned we ith telling me I needed to by today. I heard that 6 times but he couldn't answer basic car questions reverting me to window stickers for answers. We love the car but overall it didn't have the options we wanted due to confusion..We only noticed after it was delivered. Lesson learn for next time. More
by BRETTHENDON
May 19, 2024
Absolutely loved my experience with this dealer. Mark was top notch. I will refer him to everyone. Mark was top notch. I will refer him to everyone. More
by zaan.rodriguez
May 19, 2024
Phillip and others at Big Star Cadillac were Very helpful and understanding. I was very pleased at the end of this process. and understanding. I was very pleased at the end of this process. More
by samantha.cooper24
May 18, 2024
David was very accommodating- I have been working on buying from Big Star for a few Months. Glad he made it happen. buying from Big Star for a few Months. Glad he made it happen. More
by IMPORTS
Employees Worked With
May 17, 2024
Mario P. was straight to the point and respectful throughout the whole process. On my next vehicle, I would ask for him again and recommend him to anyone look was straight to the point and respectful throughout the whole process. On my next vehicle, I would ask for him again and recommend him to anyone looking for a respectful dealer. More
by Justice Bean
Employees Worked With
