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Big Star Cadillac
Friendswood, TX
2,002 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,002 reviews
June 02, 2015
Very Friendly and Professional Reason why I gave this review. Is they kept it Professional,Friendly,Curteous too others. George Clark is very talkative. He will treat you with the S Reason why I gave this review. Is they kept it Professional,Friendly,Curteous too others. George Clark is very talkative. He will treat you with the Same Respect as you do onto others. More
by Austin87
Employees Worked With
zzGeorge zzClark
Helpful June 01, 2015
Poor Service update ***UPDATE** I was contacted by the service manager who was very apologetic, even gave me his personal cell phone for contact. He appeared genuinely co ***UPDATE** I was contacted by the service manager who was very apologetic, even gave me his personal cell phone for contact. He appeared genuinely concerned about what happen and wanted all the details. Asked that I contact him if I was even in the area for service again. I am from out of town and had a problem with my brakes so decided to take my Escalade to the dealer. I am an insurance adjuster from out of state, here trying to help get everybody with damage inspected so they can get their claim settled and repairs made quickly. I have appointments daily so getting my car fixed quickly is important. I walked in to the service department around 8:30am and was promptly greeted. I explained to the gentleman that I needed to get some service done to my vehicle. The service adviser asked me what name the appointment was in. I told him I didn't have an appointment and explained my situation. All I got from him was a chuckle and smirk when he told me "I MIGHT can get to you in two or three days". He didn't even bother to ask what I needed done or anything else. Not even an offer to try. Pretty poor service. Sure, I am not a local person and may never be back, but you can be assured I won't be coming here should I ever be back in the area. I took my vehicle to Norman Frede Chevrolet and they took me right in. More
by harleyflh1@gmail.com
Employees Worked With
Not sure
May 26, 2015
really satisfied with how everything went Made me happy in pricing we will buy again thank you so much Delilah Pereznegron for making it happen, and also thank you Jimmy Mauricio for making th Made me happy in pricing we will buy again thank you so much Delilah Pereznegron for making it happen, and also thank you Jimmy Mauricio for making this work i really appreciate the help yall gave me. More
by paupatrick0910
Employees Worked With
zzJimmy zzMauricio, zzDalilah zzPereznegron
May 25, 2015
Best Cadillac buying experience I have bought from Ron Carter on a couple of occasions now. George Clark has gone above and beyond each time to ensure I get what I want. I have bought from Ron Carter on a couple of occasions now. George Clark has gone above and beyond each time to ensure I get what I want. More
by khernandez
Employees Worked With
zzGeorge zzClark
May 24, 2015
George is Awesome!!! Thank you George for your helping us get the best deal. For being so nice to us we really appreciated it. We love our experience in Ron Carter dealers Thank you George for your helping us get the best deal. For being so nice to us we really appreciated it. We love our experience in Ron Carter dealership. More
by Roberto/MariaG
Employees Worked With
zzGeorge zzClark
May 21, 2015
Car Buying This was the best car buying experience I have ever had. Very professional and true to their word. In and out in under an hour This was the best car buying experience I have ever had. Very professional and true to their word. In and out in under an hour More
by nothing
May 04, 2015
Above and Beyond I can't say enough good things about this dealership and the people who work there. I took my car in for service and Lisa Bridges went above and beyo I can't say enough good things about this dealership and the people who work there. I took my car in for service and Lisa Bridges went above and beyond to keep me happy. Always had a smile on her face and went out of her way to make me feel at home. Lisa handles herself professionally and courteously at all times, even when communicating through email. Thank you Lisa for an unforgettable experience. More
by Peter Flores
Employees Worked With
Lisa Bridges, Jeff Dach, zzJimmy zzMauricio
April 30, 2015
"George is Awesome" I was actually on my way to the BMW dealership and I stopped by Ron Carter Cadillac. George Clark showed me the SRX and I was sold in less than 30 min I was actually on my way to the BMW dealership and I stopped by Ron Carter Cadillac. George Clark showed me the SRX and I was sold in less than 30 minutes. George took the time to explain the SRX features and at the same time did not pressure me. I had to make a decision on the color and purchased the car the next day. After the purchase George stayed after closing and explained each and very feature of the car in detail. Great car buying experience! More
by Heidi777
Employees Worked With
zzGeorge zzClark
April 30, 2015
There are Not Enough Words in The English Dictionary The title says it all. I can't say enough good things about Angela and the service she provided. She drove all the way to the Spring/Woodlands area w The title says it all. I can't say enough good things about Angela and the service she provided. She drove all the way to the Spring/Woodlands area with my new Cadillac ELR to test drive. She sold me the moment she walked into my home. She was courteous, kind and above all else, professional. You come across people in life who leave a mark, and she left one. Thank you Angela, you are absolutely the best Sales rep I have ever dealt with. EVER! More
by Peter Flores
April 29, 2015
An Awesome Dealership I was in the market to replace a CTS that was over 10 Years old. I've had my vehicle service at this location numerous times. I did not purchase the I was in the market to replace a CTS that was over 10 Years old. I've had my vehicle service at this location numerous times. I did not purchase the serviced vehicle at this dealership but, they treated me with the highest level of professionalism. Often dealerships drop the ball when it comes to service after a vehicle purchase but the service department operates with the same level of professionalism as the sales department. Because of the service department I chose to purchase a New CTS at this location. George Clark was a very warm, informative and a genuine nice guy that is a proud multiple Cadillac owner that is selling a product he loves. His enthusiasm made me feel like he loved his job and was excited to show the vehicle. After I told him that I already owned a older CTS he immediately informed and showed me the many upgrades the new CTS had to offer. Personnel interactions we those of a low stress friendly, but professional atmosphere. More
by jjohnson247
Employees Worked With
zzGeorge zzClark
