Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Like Jason he was a big help even took time to set up my Sirius favorite channels Sirius favorite channels More
They were extremely fast. I was in and out of the dealership in record time, the fastest from all the cars I’ve bought throughout the years. I was in and out of the dealership in record time, the fastest from all the cars I’ve bought throughout the years. More
Bad experience from the beginning! Purchased a 2022 mini van brought it back the next day because the sliding doors didn’t work properly and the salesman tried to say I had to pay for Purchased a 2022 mini van brought it back the next day because the sliding doors didn’t work properly and the salesman tried to say I had to pay for it, when they finally agreed to pay the van has been in the repair shop for over a week, then the received the wrong parts so I had to wait for the correct ones. Called a couple times to check on the progress and was on hold for over 15 minutes before I got the info about the parts. As of now I’m still waiting on a vehicle that I purchased two weeks ago that I drove one to be repaired. More
This is our 4th purchase from this dealer within the past 10 years. Jerrid was wonderful to work with. He made this a very stress free process from the initial outreach. We had a few questions about the Jeep 10 years. Jerrid was wonderful to work with. He made this a very stress free process from the initial outreach. We had a few questions about the Jeep that were not listed and he found the answers for us right away. I do not remember the finance guy's name but he was also very helpful and clearly explained everything. He also did not push us into anything, but moved options around until we had the coverage we needed. More
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake is curious and keeps the customer up to date on the progress of being serviced. curious and keeps the customer up to date on the progress of being serviced. More
Great Service. I didn't have to wait long and I was given an Uber ride back to work. It was a good experience and they cleaned my Jeep as an additional nice thing. I didn't have to wait long and I was given an Uber ride back to work. It was a good experience and they cleaned my Jeep as an additional nice thing. More
I have purchased 2 vehicles at this dealership and each time has been a great experience. Typically I dislike a dealership process but the guys at Big Star know this and go the extra mile to make sure that time has been a great experience. Typically I dislike a dealership process but the guys at Big Star know this and go the extra mile to make sure that I'm satisfied. More
The service is great but the communication between the cst service rep n customer needs improvement , no daily update when your vehicle is in the shop, at least a text sent to say no update or they are st cst service rep n customer needs improvement , no daily update when your vehicle is in the shop, at least a text sent to say no update or they are still working on it, I’ve had it there four times sometimes I’ll send a text no reply so then I have to call and ask for my rep, sometimes it went two days and no response so I have to call then they tell me what’s going on but at least some communication, I’ve even had where they told me they were calling me and they seem to be off that day and didn’t tell me so I had to run and get my vehicle at the last minute this happened twice that’s about it. Thank you. More