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Big Star Hyundai

Friendswood, TX

4.3
6,733 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,733 reviews

August 03, 2025

My service was done quickly and efficiently. However they did not reset the oil counter or the service counter. More

by Sigma.slp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Bought a vehicle in 2020, received the same quality service this time also. Thanks a lot. Looking forward to doing business in the future. More

by FREDRICKBASS188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

I went in for a used, no warranty vehicle. First off there is the “Mandatory Charges” of what they claim they put into the vehicle. But if you mention that charging mandatory fees on top of th More

by Wood T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cisco Ortega
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Nick and Tim did a great job, very professional and very knowledgeable about about the Palisade,explaining all the features and ways to get the most out of new vehicle. Thank you for very much. More

by alfredomorenosr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Vining
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

It was really nice the people were nice and understanding they really try to work with you and understand your position to help you get a car More

by gerardoc2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Chairis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Got charged for the wrong thing went to get a alignment and they did the alignment b4 they told me my tie rod was bent they should’ve told me first now I gotta spend so much More

by sills.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Close by. Willing to make a deal once all of the facts have been confirmed and agreed upon. More

by Wjbfamem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Vining
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 31, 2025

The sales & finance team were wonderful. Everything was handled very well and seamlessly. Highly recommend. More

by kritty012
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 31, 2025

The staff was welcoming upon arrival. I had an appointment time with Bret and he had the vehicle ready for me. The dealership was clean and inviting. Very smooth transaction. More

by jlrockoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

July 31, 2025

Well I presented to you folks a 60 month deal you had to beat. And you folks still did numbers at 72 months. Had taken plates from my car and also deactivated blue link on my car without being able to purch More

by lkmm1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arnaldo Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Vining
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Big Star Hyundai responded

Thank you for your feedback. We're sorry to hear that your experience with us was disappointing. We understand your frustration. We strive to provide competitive offers and a smooth customer experience, and it's clear we fell short in your case. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

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