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Big Star Hyundai

Friendswood, TX

4.3
6,767 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,767 reviews

November 09, 2025

Excellent service! The staff was professional, friendly, and made the car-buying process smooth and enjoyable. Highly recommend! More

by GONZALEZ_ROSA832
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Southern
Nov 10, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 09, 2025

Shop is always kept clean Paul is a very patient and pleasant person to communicate with. More

by MYMEL20
Recommend Dealer
Yes
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Davila
Nov 10, 2025 -

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

November 09, 2025

I brought my 2025 vehicle in for an oil change, as well as getting the vehicle checked out for some lights that have been coming on. The abs and esc lights had been coming on for a while, so service stated More

by heathernicole0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary
Nov 10, 2025 -

Big Star Hyundai responded

Thank you for giving us the opportunity to be of service to you and for taking the time to share your feedback; we sincerely apologize for the frustration and inconvenience you've experienced. We understand how disappointing it is when a promised repair does not hold and failing to return your calls promptly. This is not the level of support we strive to provide. We recognize the essential nature of having a vehicle for your job and family—especially given the hassle you went through to secure the second appointment through our scheduling service—We are committed to correcting this repair and using your valuable feedback to retrain our service and communication staff to prevent such outcomes in the future. Please contact me directly so that I can personally become involved in scheduling your next visit with alternative transportation. Kohl Young, Service Director, kohly@bigstarhyundai.com 

November 08, 2025

It’s close to my residence. Did a good job relaying information. Took to long to schedule an appointment. More

by jorge.morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

November 08, 2025

Always treated with respect and keep informed about what is being done with my vehicle. More

by hockettr
Recommend Dealer
Yes
Employees Worked With
Steffy
Nov 10, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 08, 2025

Alex was very helpful and knowledgeable and made the whole experience seamless. Would recommend shopping here to anyone. More

by gregorycarri
Recommend Dealer
Yes
Employees Worked With
Alex Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Jones
Nov 10, 2025 -

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

November 07, 2025

Making service appointment was easy for oil change ,both Jacinda and valet woman were friendly and efficient had my Lyft ready so I could go to work and ready to pick me up when done best experience since J More

by Donnarey
Recommend Dealer
Yes
Employees Worked With
Jacinda Woods was excellent
Nov 10, 2025 -

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

November 07, 2025

They replaced my auxiliary battery and main battery, also reset everything. The .ain't battery they sold for $ 400 won't last a year. I'm still having the same problems that they supposed to repair. I will n More

by sexybiker812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary and the service manager
November 07, 2025

Always courteous and upfront on costs. Easy scheduling. Good at notifying of upcoming due maintenance. More

by FIFEMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 07, 2025

Checked me in right away, gave me a shuttle back home and then brought me back at the end. Professional all the way More

by GLENNA.TOLLEY
Recommend Dealer
Yes
Nov 10, 2025 -

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

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