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Biggers Mitsubishi - Service Center

Elgin, IL

4.8
419 Reviews

419 Reviews of Biggers Mitsubishi - Service Center

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July 24, 2023

Great service and explains well what work needs to be done for SUV on 24 inspection report. More

by ONLYCOLLIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Biggers Mitsubishi responded

Thank you! It is truly an honor to take care of you.

July 24, 2023

I was treated with a smile and a friendly. How can I help you the service department excellent. More

by bill369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Biggers Mitsubishi responded

Thanks Bill. It is a pleasure to take care of AWESOME customers like you!

Jul 24, 2023 -

bill369 responded

👍

July 24, 2023

Super super super super super super Honest honest honest honest Polite polite polite polite polite More

by januszsty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Paluch
Jul 24, 2023 -

Biggers Mitsubishi responded

Thank you! We appreciate the kind words!

July 20, 2023

When you call to schedule a appointment they get you in fast,and you can count on the technicians to do things right. More

by ALANWILLIAMS799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Paluch
Jul 24, 2023 -

Biggers Mitsubishi responded

Thanks Alan!

July 19, 2023

The service writer was very pleasant, and efficient. The stated wait time was accurate, and I appreciated leaving with a car that was cleaner than when I arrived. More

by TIMNLISA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brennan
Jul 24, 2023 -

Biggers Mitsubishi responded

Thanks Tim and Lisa! We are so blessed to have Jeremy working on our team!

July 18, 2023

Kurt is my favorite repair tech, he does solid work & is always honest about my repairs. More

by dan1648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Broska
July 18, 2023

Never have to wait for an oil change. Once I arrive they take the car in. Excellent service! More

by IRISSANTANA017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

I've been a Mitsubishi owner for well over 20 years now and recently had to retire my 2006 vehicle. I wholeheartedly believe in the products in which Mitsubishi manufactures and look forward to another rel More

by ksfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Paluch, Westin Hawkins, Ignacio Reyes
Jul 17, 2023 -

Biggers Mitsubishi responded

You are an Awesome Customer! It is always our pleasure to see you! Thanks.

July 17, 2023

Always in a rush but never seem to fix anything My timing belt has been making a noise and I've gotten it replaced before under warranty but this time was getting charged $180+ because my warranty doe More

by SAULAVILA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
Jul 17, 2023 -

Biggers Mitsubishi responded

Hello, Thank you for letting us know about your warranty situation. I will contact you privately so that we can address this for you. Thanks Keith

July 17, 2023

Everything was perfect. Tyler was really helpful and even reached back out to me to let me know I forgot something. More

by LAUTERBURG95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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