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Biggers Mitsubishi - Service Center

Elgin, IL

4.8
419 Reviews
Call Service Center (847) 742-5800

419 Reviews of Biggers Mitsubishi - Service Center

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July 17, 2023

We always use Biggers Mitsibishi for our cars. Service dept is outstanding. They go above and beyond. More

by LARA-BONAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Biggers Mitsubishi responded

Thanks Laura! You are the best!

Helpful
July 14, 2023

Keith Becker and his service team are amazing. I trust them with my car care. Clean waiting room and much needed coffee. Thank you. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Biggers Mitsubishi responded

Thanks Cathy! You are the best!

Helpful
July 14, 2023

There is no other place I would go to have my vehicles serviced. Mike, Jose, the entire Mitsubishi team & receptionists are 6 stars! More

by CA3FM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Biggers Mitsubishi responded

Thank you! It is very fun......with awesome customers like you!

Helpful
July 13, 2023

Fast, reliable, friendly! What more could you ask for. I hope I don’t have to see you soon. More

by KSKWIAT5989
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
July 12, 2023

The staff were extremely helpful and patient with my questions. Several service members assisted me and I loved the car wash! More

by POLITO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
July 12, 2023

Great service and great staff. Minimum waiting time. Thank you . Will be back for next service on my vehicle. More

by VUCZARCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for choosing our service department. It is an honor! Thank you.

Helpful
July 12, 2023

Good service good personal nice and clean good work they explain to you the problem More

by hsamayoa727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for the kind words! It is always a pleasure to see you!

Helpful
July 12, 2023

Got an appointment on timely basis but service was slow. Didn't wash vehicle and didn't reset service reminder in car. This is second time. More

by BPATRICK999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jul 12, 2023 -

Biggers Mitsubishi responded

I am very sorry about the wash and reminder. Please ask for me on your next visit and I will personally take care of the entire service visit. We will also give the vehicle a complimentary showroom polish application after the service. Thank you for letting us know, we will be checking our process at the next weekly meeting. Thanks again for your business! Keith Becker

Helpful
July 11, 2023

Everyone was so helpful and explained everything they were going to do before finishing the work. Friendly staff More

by vegaz1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for choosing our dealership for your service needs. We appreciate the positive feedback.

Helpful
July 11, 2023

The people that work there are. Very helpful. They worked out a good deal for me More

by daddy75lukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you! We always enjoy seeing you! You are the best!

Helpful
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