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Bill Black Chevrolet

Greensboro, NC

4.8
404 Reviews
Since 1955, Bill Black Chevrolet Cadillac has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Bill Black Chevrolet Cadillac is in its third generation of leadership. It was founded by Bill Black II in 1955 on E Market Street in the heart of downtown Greensboro. They moved to the current location at 601 E Bessemer Avenue in 1966. At that time the dealership was Black Cadillac Oldsmobile. Bill Black III was named Dealer Principal of the dealership in 1984 and purchased North State Chevrolet in 2004 after the phase out of the Oldsmobile franchise.
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601 E Bessemer Ave

Greensboro, NC

27405

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Showing 405 reviews

July 14, 2026

Thank you for fixing my suburban 2004. The noise has stopped and the oil pressure has remained at proper operating levels. More

by Troy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Patrick
July 13, 2026

The service department here always does great work for us. Brandon is always a pleasure to work with and gets us in and out quickly. Pricing for work here is surprisingly competitive. More

by KSES123
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon Suits
Jul 13, 2026 -

Bill Black Chevrolet responded

Thank you for trusting our service department with your Cadillac. We’re glad our team provided fast, high-quality work at competitive pricing. We appreciate your five-star feedback and look forward to your next visit. Russ Cox GSM rcox@billblackauto.com

July 13, 2026

Repairs were very satisfactory. Did not receive any communication during the process. Would have appreciated an estimate before repairs started or an idea of when the repairs were h More

by ROBINJL617
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Jul 13, 2026 -

Bill Black Chevrolet responded

Thank you for your feedback. We understand your concern regarding communication and will use this as an opportunity to improve our process in the future. We hope to serve you again at Bill Black Chevrolet!

July 12, 2026

I worked with Robert on my Impala and he did a very good job with communication and was clear about what was going on with my vehicle, definitely will be back with my Chevy & Buick to this dealership! More

by gregstringer2019
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert
Jul 12, 2026 -

Bill Black Chevrolet responded

Thank you for highlighting the clear communication during service on your Chevrolet Impala. We’re glad you felt well informed throughout the process. We look forward to welcoming you and your Buick back for future maintenance. Russ Cox GSM rcox@billblackauto.com

July 12, 2026

Always can count on the folks at Bill Black to do the best they can. More

by RINGERCENTER
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Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Gwynn
Jul 12, 2026 -

Bill Black Chevrolet responded

We appreciate your loyalty and the trust you place in us for your Cadillac Escalade ESV service. Jerry and our service team are glad to know we consistently meet your expectations. We look forward to assisting you again. Russ Cox GSM rcox@billblackauto.com

July 10, 2026

Awesome great experience dealership was organized, clean, and professional would definitely recommend this dealership for your automotive needs More

by WCRADDOCK1
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Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 10, 2026 -

Bill Black Chevrolet responded

We’re glad our service department provided an organized, clean, and professional experience for your Chevrolet Traverse. Thank you for recommending our team. We look forward to assisting you again. Russ Cox GSM rcox@billblackauto.com

July 10, 2026

Sales team was excellent to work with and purchase was easy. This survey came over as Chevrolet but purchase was of a Cadillac. More

by DCOLFAX12
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Bill Black Chevrolet responded

Thank you for your five-star rating and for choosing Chevrolet. We’re glad our sales team made the process smooth and straightforward. We apologize for the survey mix-up and look forward to helping you again. Russ Cox GSM rcox@billblackauto.com

July 10, 2026

Quick and reliable service. I always bring my car here for service and I am never disappointed! More

by millikan.robert11524
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Recommend Dealer
Yes
Employees Worked With
Robert
Jul 10, 2026 -

Bill Black Chevrolet responded

Hi Mallikan! Thank you for leaving us this five-star review and for your kind words about our service team at Bill Black Chevrolet! We'll see you next time!

July 09, 2026

Service was very accommodating, easy, and friendly. I was extremely pleased with the vehicle and customer service! More

by WADEWATKINS89
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerry McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Bill Black Chevrolet responded

It’s wonderful to hear our team made the service process smooth and welcoming. We’re thrilled you’re pleased with your Chevrolet. Thank you for letting us know and we look forward to assisting you again. Russ Cox GSM rcox@billblackauto.com

July 09, 2026

The communication and customer care that Willie extended to me during my service visit was second to no one. The only thing that I would’ve expected was the car to have been vacuumed and washed when you sp More

by Sandy Teeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie in service
Jul 09, 2026 -

Bill Black Chevrolet responded

Thank you for the five-star review of your Cadillac XTS service visit. We’re glad our team provided exceptional communication and care. We apologize that a wash and vacuum are no longer included and will forward your feedback to our service leadership. Russ Cox GSM rcox@billblackauto.com

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