Bill Cramer Chevrolet GMC

VERY POOR COMUNICATION. I ALWAYS HAD TO ASK WHAT IS VEHICLES STATUS. I receive Email related to other names, and vehicles not mine. I get 3 a month, have told them about it I ALWAYS HAD TO ASK WHAT IS VEHICLES STATUS. I receive Email related to other names, and vehicles not mine. I get 3 a month, have told them about it in all departments with no resolve. The only decent people are in the oil change area. More

Absolutely amazing customer service! Go see Roy Williams for the best car buying experience out there! He will take his time and make sure everything goes as smoothly and quickly as poss Go see Roy Williams for the best car buying experience out there! He will take his time and make sure everything goes as smoothly and quickly as possible! He takes the extra time to go over all features and make sure I understand them, Very welcoming and offering! More

Top notch customer service! Deondre was the best salesman I have every worked with on a new car purchase! Deondre was the best salesman I have every worked with on a new car purchase! More

Got my car serviced before my appointment and they had my tire in stock so no waiting. tire in stock so no waiting. More

I do not Recommend! ! My parents purchased a Chevy Colorado after Hurricane Michael and this Truck, Brand new, off the lot, is Trash! Gauges stopped working, Transmissi ! My parents purchased a Chevy Colorado after Hurricane Michael and this Truck, Brand new, off the lot, is Trash! Gauges stopped working, Transmission keeps slipping, Keeps breaking down, A/C stops working and is loud when it does work.. The true definition of a Lemon. My Mother just keeps getting the runaround concerning repairs. My father just passed away and now my mother is stuck with this mess of a vehicle! Bad business!! More

This dealership has consistently taken care of me and my vehicle needs. Having my car serviced in a timely and efficient manner has been their standard. vehicle needs. Having my car serviced in a timely and efficient manner has been their standard. More

Everyone I dealt with was very nice and professional. One of the Best buying experience I have ever had. Go see Megan in Sales at Bill Cramer you want be sorry. One of the Best buying experience I have ever had. Go see Megan in Sales at Bill Cramer you want be sorry. More

Very Rude ,Repair was not done. Charged for something that was not done. I Will not do business with this dealer again. Charged for something that was not done. I Will not do business with this dealer again. More

Made an appointment for diagnostic on my 2016 Silverado truck with 46,000 miles on it due to a DEF heater failure that is covered under warranty. This is a 2 hour job by Chevrolet standards. I was told I w truck with 46,000 miles on it due to a DEF heater failure that is covered under warranty. This is a 2 hour job by Chevrolet standards. I was told I would have to leave my truck and they would diagnose it in a few days and then in a few more days they could get to it, period. Called Miller and Miller Chevrolet the the service department there shuffled less pressing appointments to get my vehicle diagnosed for warranty and in for repair in a couple of days. That’s SERVICE. More

Only one star because the young salesman was nice. The sales manager was extremely riude. Out the door qoute changed when going to close the deal. I own a business that has been in business since 1927. sales manager was extremely riude. Out the door qoute changed when going to close the deal. I own a business that has been in business since 1927. I ran it for 40 years.. we have contractors that have been doing business with us for over 60 years. I know good service and this was an awful experience. I actually felt threatened by the sales manager. He said he was keeping me from beating up on the salesman. The salesman wasn’t the one who gave me the out the door qoute. It was someone else in management. The young salesman could teach the sale manager a lesson in good salesmanship. The sales manager nearly cost this young man a commission he worked hard to earn . Word of advice from a old business guy. Keep the sales manager in the back . Don’t let him talk to your customers. First time I have ever wrote a review. General Motors needs to know about this. . More