Bill Dickason Chevrolet Buick - Service Center

I drive a fleet pickup from Motion Industries and have not had the opportunity to purchase a new car or truck from MaKaig, but they would me my first choice. MaKaig has serviced my last two fleet picku not had the opportunity to purchase a new car or truck from MaKaig, but they would me my first choice. MaKaig has serviced my last two fleet pickup's and my experiance has been fantistic. They are always helpfull and fix my pickup right the first time which is extremly important since I manage two stores 100 miles apart as well as a major customer for Motion Industries. Uptime is very important, and Kent has even given me his truck to drive if mine was going be awhile. He has done this many times in order for me to keep my scheduled appointments. Makaig is the old time family dealership that treats you like one of their own and not a number. Their reputation is important to them and they show it every day with the way they treat their customers. More

I have had a relationship with McKaig Chevrolet since I was 16, my parents purchased a 1976 Chevrolet truck for me. Through the years I have purchased all of my vehicles from this dealership and I am now was 16, my parents purchased a 1976 Chevrolet truck for me. Through the years I have purchased all of my vehicles from this dealership and I am now 49. They have always treated me fair and given me great service on my vehicles. They go beyond "normal" expectations to make sure their customers are taken care of. Now, my children are buying their vehicles at McKaig and I recommend them to all of my friends and customers. More

My husband and I bought a 2009 Chevrolet Silverado 2500 HD 4x4, on January 20, 2009 from McKaig Chevrolet in Gladewater, Texas! We've taken it back several times for regular check ups and services! Such as HD 4x4, on January 20, 2009 from McKaig Chevrolet in Gladewater, Texas! We've taken it back several times for regular check ups and services! Such as oil changes and tire rotations! Doyle Dougan, the service manager there at McKaig is always there with a smile on his face to greet us and take care of our service needs! Everyone at McKaig Chevrolet are wonderful people to deal with and I always look forward to taking my truck in! We even take our 1999 Chevrolet Silverado 1500 4x4 (Z71) in for servicing now, because everyone there "ROCKS"! I recommend to everyone we know if they are looking to buy or just thinking about it, for them to go to McKaig Chevrolet!!! They are wonderful people to deal with and talk to! In all of my 51 years I've never dealt with such wonderful people in any business like the McKaig family! Everyone at McKaig Chevrolet, in Gladewater, Texas "ROCKS"!!! Sincerely, A very dedicated Customer, Mrs. Betty deGeurin Longview, Texas More

We have been doing business with McKaig for over 20 years. We have always been greeted with a smile and handsahke. Mike is the best to work with. No pressure when trying to make a purchase in fact years. We have always been greeted with a smile and handsahke. Mike is the best to work with. No pressure when trying to make a purchase in fact I just tell him what I want and if they don;t have the vehicle he will find it for me. I absolutely love this dealership everyone makes you feel like you are family and call me by name everytime I am there. Last year while working on our son;s senior prom I had a problem with my Suburban. I went to get in it and it would not start needless to say I was in a panic as I knew I had to have that vehicle as we were moving decorations from where we assembled them to the prom location. It was on a Saturday morning and I called McKaig and told them of my situation. They said they would send a wrecker to pick up my vehicle, a few minutes later Mike called me back and said to not worry that Larry was bringing me anohter Suburban to use that week-end and they would have mine ready sometime Monday. I don't know of any other dealership that would have done that for me. We have several family members that we have sent to buy there vehicles at McKaig we won't let them look at any other dealerships. We are all very satisfied with customer service,Doyle and his staff in the service dept., Laura and the girls in the front office, and especailly to Mike for all that I put him through. GREAT DEALERSHIP Gene and Billie Smeltzer More

I went in to McKaig's service department on a Saturday to get my 1998 Olds Intrigue Recall fulfilled. I met Philip in the front lobby area and asked him if the Pontiac G6 was sold to anyone. The car has ju get my 1998 Olds Intrigue Recall fulfilled. I met Philip in the front lobby area and asked him if the Pontiac G6 was sold to anyone. The car has just been driven around from the Service area. I then inspected the exterior and interior of the vehicle and really liked it. The vehicle is a 4cyl automatic with cruise control. It is the perfect car for me for work. I live in Kilgore and travel to Athens, Texas everyday. Philip and Josh and the other staff members were really nice to me. Even the Service advisor on duty that Saturday congratulated me for coming in for the recall that was a $17 part, but ended purchasing a $17K car. I look forward to getting my Pontiac G6 serviced at McKaig's. More

I have bought 4 vehicles from McKaig. They are honest and dependable. The service department provides good high quality service at a fair price. They take care of the vehicle post sale, by providing ne and dependable. The service department provides good high quality service at a fair price. They take care of the vehicle post sale, by providing needed service, but not recommending unneeded items. They have my complete confidence. I will always shop at McKaig. More

What more could we want in a dealer, than what McKaig Chevrolet offers us. We travel from another town to do business with Kent Abernathy because he just plain and simple, knows the product, takes care Chevrolet offers us. We travel from another town to do business with Kent Abernathy because he just plain and simple, knows the product, takes care of business, takes care of his customer and does it with a smile, a handshake and and great service, following the sale. When you have a question, they answer it.........on the spot. When your vehicle needs servicing, they take care of it immediately. The entire staff, from the front office ladies, to the fellow in charge of maintenance, to Kent......all know what customer service is all about. This dealership is a huge asset to the industry , because they have integrity, and sometimes that is hard to find in the auto sales business. McKaig Chevrolet makes you feel like that it is an honor to have your business. How refreshing is that ?????? George and Gayle Bryant Tyler, Texas More

My family has done business with McKaig Chevrolet for 30 plus years. They have always provided high quality service in a very friendly and professional manner. All of their employees have always gone the e plus years. They have always provided high quality service in a very friendly and professional manner. All of their employees have always gone the extra mile to ensure our experience with their dealership, both sales and service, was an efficient and pleasurable experience. McKaig has always been and continues to be one of the most honest, fair and friendly car dealerships that my family and I have ever done business with. They are definitely #1 in our estimation! More

McKaig Chevroket is hands down the best dealership I have ever purchased a car from. Their people know their business and we are not just another customer. We are treated like family. They certainly go ab ever purchased a car from. Their people know their business and we are not just another customer. We are treated like family. They certainly go above and beyond in customer service. The last vehicle I purchased was from their lot. I had looked at several others and was actually looking to purchase a different vehicle. They had the vehicle that I was looking to purchase and I was able to see what it looked like first hand inside. I was not happy with the color scheme when I looked at it and found the car I decided I really wanted on their lot. They had located vehicles that I was looking for but ultimately I decided on a vehicle that was right at home. We have purchased three vehicles from them within the past few years and will continue to do so in the future. They are very competitive on new car values as well as trade-in values. They are an all around excellent dealership that I recommend to anyone buying a car. Their service team is also outstanding as well. Doyle knows everyone by name, knows what they need to have done to their cars, and accomodates his customers. His technicians are top-notch. We have purchased cars through Kent Abernathy, Larry Abernathy, and Philip Anderson and have been more than pleased with their efforts in making us happy with our automobile. The girls in the office are great as well. THey know their customers and they know their business. All I have to do is walk in the door and everybody is willing to help me. They are all very personable people. I actually enjoy going into the dealership just to see my friends at McKaig Chevrolet. More

I am the fleet manager for a local oil and gas company and I purchase 4-5 new vehicles a year, These are not your average oil field trucks, but vehicles like Z-71 4x4 Silverados and Avalanches and Blazers and I purchase 4-5 new vehicles a year, These are not your average oil field trucks, but vehicles like Z-71 4x4 Silverados and Avalanches and Blazers. When i am looking for a vehicle, McKaig saves me time and money because all it takes is a call to Mckaig to tell them what i want and it's done. Within a day or so i pick up our new vehicle knowing i got the best deal with outstanding service to follow. More