Bill Dodge Auto Group

I really enjoyed the customer service I recieved at Bill Dodge from Erik and the rest of the staff. They were thorough with my purchase in helping me find exactly what I needed. A Warm friendly greeting ev Dodge from Erik and the rest of the staff. They were thorough with my purchase in helping me find exactly what I needed. A Warm friendly greeting every time after that as well. I will definetly be recommending others I know to check out Bill Dodge first. More

richie has helped my entire family throughout the years. he is top notch and so happy we found him. we have also sent friends to him. he is a professional and excels at what he does. he made buying new vehi he is top notch and so happy we found him. we have also sent friends to him. he is a professional and excels at what he does. he made buying new vehicles a great experience instead of a dreadful one. like i have had in the past. hope he continues to provide us with such excellent service in the future...sincerely-The Beaulieu family (at large) More

This was my third purchase through Bill Dodge. I have dealt with Richie Axelsen on the previous two purchases; one of which was a car for my daughter. I found him to be very professional and accommodati dealt with Richie Axelsen on the previous two purchases; one of which was a car for my daughter. I found him to be very professional and accommodating. He understood my concerns with finding a safe vechile for her as she would be commuting back and forth from college. He also listened to her requests for various features that were important to her. I am a believer in purchasing used vehicles rather than new and find Bill Dodge to always have a good selection. More

I wanted a car with all wheel drive and many luxuries. After contacting Bill Dodge, Mervyn found a car that was perfect. With my numerous questions before coming in he was quick to respond and answered al After contacting Bill Dodge, Mervyn found a car that was perfect. With my numerous questions before coming in he was quick to respond and answered all my questions. During the sale & after, Mervyn was always helpful and knowledgeable. A perfect sale transaction since I have a busy life. I look forward to working with Mervyn again. More

My name is Anne Vaillancourt and I have purchased two vehicles (Nissan Maxima and Toyota Tacoma) from Bill Dodge Used Car Dept (Red Roof) in Westbrook, Maine. I worked with a great salesman, Garry Conn vehicles (Nissan Maxima and Toyota Tacoma) from Bill Dodge Used Car Dept (Red Roof) in Westbrook, Maine. I worked with a great salesman, Garry Connor… He was knowledgeable, helpful, and respectful… I purchased my Maxima first and asked him if he would look for a Toyota Tacoma and a few months later he called and said he had a cream puff. A long story short… I have referred many friends and family to Garry and the Bill Dodge dealership and all share similar stories to mine. All had a great experience. So, if you are looking for a laid back, professional sales person you can reach Garry at 207-857-4225. More

Very responsive. Answered my questions and addressed my concerns. I was considering buying either a new or used car and found the deal I wanted in a used vehicle. Pricing seemed fair. My only recommen concerns. I was considering buying either a new or used car and found the deal I wanted in a used vehicle. Pricing seemed fair. My only recommendation is that when used vehicles are posted on the internet, it would be nice to have the details of any blemishes available. I understand that it is important for the salesman to establish personal contact and providing information on dents/dings/scratches, etc. might reduce the chances of initial contact. If that is indeed a concern, then perhaps having that information available after a prospective customer makes initial contact would be a good compromise. In my case, it was difficult to fully evaluate the condition of the vehicle by the pictures posted. More

Richie and Garry were very laid back and easy to deal with, they let me have the car for a few days to see how I liked it and I origonaly brought it backed and dropped it off with no questions asked, it with, they let me have the car for a few days to see how I liked it and I origonaly brought it backed and dropped it off with no questions asked, it was only later that i went back to buy the car. It was nice that they offered the extras without having to ask for them. i.e. a full tank of gas, floormats..etc. unlike our previous purcahse from "LEE Auto" where we had to just about beg for a full tank of gas. Will definatley do business with Bill Dodge again in the future! More

Between my wife and i, we have purchased four vehicles Between my wife and i, we have purchased four vehicles from Richie. We won't buy from anyone else. he deals square. Top shelf guy. This last truck Between my wife and i, we have purchased four vehicles from Richie. We won't buy from anyone else. he deals square. Top shelf guy. This last truck i got he had to track down, and when it didn't pass muster, he held off the sale 'til he found me a more dependable product. He'll get all my future business. More

The staff were kind and helpful and committed themselves to making sure that everything was right with the car we were purchasing. There was some work that we needed done on car and they did everything we w to making sure that everything was right with the car we were purchasing. There was some work that we needed done on car and they did everything we wanted. They even gave us loaner cars when the work was being done. More

Dear Dealerrate.com, I have given Bill Dodge Auto Dear Dealerrate.com, I have given Bill Dodge Auto Group in Westbrook a 5 star rating for the exceptional service and integrity that they exemplifie Dear Dealerrate.com, I have given Bill Dodge Auto Group in Westbrook a 5 star rating for the exceptional service and integrity that they exemplified the last time I bought a vehicle. In 2004 I leased a 325Ci while living in south Florida. After much thought and a great deal of internal debate in 2006, I decided to turn back to American Muscle and bought a brand new black on black GTO, 6 litre, with the 6 speed. I flew up to Maine to buy this car from Mr. Brian Kelsea and had the car shipped back to south Florida. As a business owner I needed a nice car with class to take out clients, but still have something exciting enough for me to go out to South Beach with and compete with the strong foreign presence. He was right about the cars power, style, and comfort. Most recently I moved back to Maine to start a family. With another baby on the way, we decided we needed an SUV. I never thought I would find myself buying something with more than 2 doors that you couldnt bring out to the track on Sundays, so I needed a lot of help. I didnt know what I wanted, but I wanted a top quality product, something classy, and something that would be safe and reliable. I turned to Bill Dodge Auto Group in Westbrook and went in to see Mr. Brain Kelsea. He had an excellent selection of mid range, full size, and compact SUV's. Even though I had bought cars from him in the past, he still knew that he needed to deliver to me what I wanted due to the other competitors in the area that I have available to me. He always listened to my needs, he was never aggressive at all and never gave us the impression that he was a "salesperson." As someone in sales myself, I was very impressed. He was concerned for my families safety, but also knew that I wanted something that was comfortbale and classy. We didnt want to buy new, but didnt want to buy something too old. He educated me on the Certified Used program that Bill Dodge Auto Group offers. These vehicles are used, but they are of the highest quality. He recommended to us the GMC Envoy SLT. This vehicle has plenty of space and safety features for my family, but with the Bose system, heated leather seats, sunroof and vortec engine, was everything that I personally wanted as well! Bill Dodge was unparalled in getting the paperwork done for me. Anyone with a family knows how busy day to day activities can get. Mr. Brain Kelsea made sure that he drove the car over to us one more time to the house to make sure that was the car we wanted. He then prepared the paperwork for us that day, accuratly and timely, and was able to come back over to our home for the closing! We were so impressed. We got an unbeatbale interest rate and term. The finance manager at Bill Dodge gave us interest rate and loan term options and we got to choose which loan program would work best for us! WE COULDNT BELIEVE IT!!!! I have never had as many options in buying a car. We also wanted to purchase new snow tires. The service area got these for us that day, and got them on the truck so that we could take it home that afternoon. They were even able to include the price of the tires in my financing. Unbelieveable! I was thoroughly impressed with all areas of Bill Dodge Auto Group in Westbrook, from sales to service. I would certainly recommend that anyone, no matter what you are looking for, high end luxury to used, go into Bill Dodge Auto Group in Westbrook. You won't be disappointed and I doubt you will ever buy a vehicle anywhere else. Sincerely, Darren St.Cyr More