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Bill Dodge Kia

Westbrook, ME

4.7
100 Reviews

3 Saunders Way

Westbrook, ME

04092

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100 Reviews of Bill Dodge Kia

May 02, 2023

Very efficient and friendly in the service and customer experience. I am a long term customer. More

by Franbatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Eldert
May 03, 2023 -

Bill Dodge Kia responded

We truly value your business! Thank you and have a fantastic day!

March 25, 2023

Excellent customer service, quality repair work and great communication during the process. I would do business with these folks anytime. More

by LNoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Nolan, Scott Joys
Mar 27, 2023 -

Bill Dodge Kia responded

Hello, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

March 06, 2023

Always provide excellent service. On time. Easy to schedule. Friendly staff. Convenient chauffeur service to get to work and back to pickup car. More

by Cynthia Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Nolan, Scott Joys
Mar 07, 2023 -

Bill Dodge Kia responded

Thank you for taking the time to leave us this positive review, Cynthia! Have a wonderful day!

February 27, 2023

Brought my vehicle in to get check engine looked at. Was told they had no idea after clearing the code. Left the building with more codes on and was told to come back if they magically don’t go away (th More

by coltonl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Heidi Nolan
Mar 03, 2023 -

Bill Dodge Kia responded

Thank you for taking the time to leave this feedback. We are very disappointed to hear that this was your experience with our location. We would like to look further into this situation but do need some additional information from you. Please feel free to reach out to our general manager Mark, at (207) 854-3200 at your convenience. We do value your business and hope to hear from you soon.

March 16, 2022

The staff is always so helpful and pleasant. The work is always done on time and done well. More

by dori26222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu, Heidi Nolan
Mar 17, 2022 -

Bill Dodge Kia responded

Thank you for the kind comments about our team, Dori! We appreciate your business and look forward to assisting you in the future!

December 09, 2021

My sales rep Miki was super helpful and I’m happy to be a Bill Dodge customer More

by redsandstone71@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Belanger , Stu Katwick, Miki Vesprini
Dec 09, 2021 -

Bill Dodge Kia responded

Thank you for this review! We appreciate your business and are so happy you are a customer of ours as well! Have a great day!

September 01, 2021

I wish I could give this dealership more than 5 stars--it seems like I am underrating them. I have never in my life (and I'm 65) encountered such excellence in customer service. I wish I could afford to bu More

by amyschectman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alec Barry, Stu Katwick
Sep 01, 2021 -

Bill Dodge Kia responded

We are thrilled to hear it! Thank you so much for your loyal business, we truly appreciate it!

March 25, 2021

This dealership has fast and accurate service. Checking in and out is extremely efficient and easy. I will definitely continue getting service here and would recommend it. More

by hyundai2371
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nataluk, Peter Koehler
Mar 29, 2021 -

Bill Dodge Kia responded

We appreciate your business very much, thank you again!

February 05, 2021

Kia had some maintenance done and was picked up at my home and returned as well. Work was great and very pleased with it as well. Great place to do our business. More

by dbriskey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Person who picked up our car and returned it. Very nice.
Feb 08, 2021 -

Bill Dodge Kia responded

We appreciate your business very much, thank you again!

December 03, 2020

I had the worst experience! What happened to customer I had the worst experience! What happened to customer service? integrity and accountability? They make mistakes and try to make customers pay for th More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garth Thomas
Dec 07, 2020 -

Bill Dodge Kia responded

We certainly apologize if you had any sort of negative experience with us, and we would like to take a closer look at your visit. If you could send an email to shawn.flynn@bdag.com with more details we would appreciate it.