Read Reviews Bill Dube Hyundai

Bill Dube Hyundai

Bill Dube Hyundai

271 Main Street
Wilmington, Massachusetts 01887


Sales: (888) 240-2063
Service: (888) 252-5924
Parts: (888) 252-5924

Manufacturer: Hyundai

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 284 reviews

4.9

4.9 out of 5

347 lifetime reviews

Bill Dube Hyundai

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Certified: Bill Dube Hyundai

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bill Dube Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Bill Dube Hyundai

Welcome to Bill Dube Hyundai

Each employee at Bill Dube Hyundai takes a great deal of pride in what we do to help serve our customers. We know that your experience with Bill Dube Hyundai will be very pleasurable. This is why our customers made Bill Dube Hyundai their dealership of choice for New Hyundai, used cars, service and parts. We are proud to have achieved the highest level of customer satisfaction award by Hyundai Motor America. The award is based on the criteria of customer testimonials from their experiences in sales, service relations, and overall satisfaction with Bill Dube Hyundai. An accomplishment not achieved by too many Hyundai dealers.

Also, did you know that we are a green dealer? Helping our environment is a job we do not take lightly. From using all our used oil from your oil changes, that is stored in a holding tank and then used to help heat the dealership in the cold months to being an active participant in all recycled products in the office and other shop supplies. We are working to help our environment on a daily basis.

Thank you for visiting Bill Dube Hyundai online. We also would like to thank you again for considering purchasing or servicing a vehicle with us. We look forward to assisting you with all of your Sales and Service needs.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 12:00 PM - 4:00 PM


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 5:00 AM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Customer Lounge Area Shuttle Service
Drive-In Service Television
Express Service Vending Machines
Free Coffee Rental Car Service Onsite
Free WiFi

kitaejun
3/19/2013 8:55:28 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BartunekGeorge Bartunek
Brian KingBrian King
Sarah LordSarah Lord
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dube Hyundai:

Thank you,Sarah! Your service and the service of your team was perfect, very courteous and helpful.
I appreciate your efforts. Looking forward to come back again!

Joseph Jun

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slourenco53
3/14/2013 8:03:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dube Hyundai:

I was very happy with my purchase at Bill Dube everyone
Was helpful and knowledgeable. I would recommend Bill Dube to my
friends and family. Hazem was very helpful and
made my decision easy.

Sincerely,
Sandra Lourenco

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manleyl
3/14/2013 7:50:59 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sarah LordSarah Lord
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dube Hyundai:

Sarah has always been very friendly and says hi to me by name as soon as I walk in. She always walks around my car checking things out before we sit down to go over what I am having done. She goes over all the work with me and she gives me a price for each thing that is being done. The work has always been done on time and I have always been very satisfied. I have owned my car for 12 years and I love it. My daughter was so impressed that I always had good luck with it that she bought one in 2008. I really like the "Know Your Vehicle" report that they print out. I find it very helpful knowing that something needs attention instead of a surprise breakdown. I always go to the dealership to have work done because I feel they know their cars best and use Hyundai parts.

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Mymy
3/13/2013 4:13:51 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sarah LordSarah Lord
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dube Hyundai:

Sarah Lord is the best representative for Dube. She explained to me everything that was done to my car and she suggested to me what I should do for my next service and she scheduled it for me in advance.

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kar00272
3/12/2013 6:39:20 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dube Hyundai:

Wahid Hamdy is a great saleman. He is so patient and calm. Easy to talk to. I would like my next car purchased to be through him or somebody just like him.

Thank you!

Karen Cole

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jeb1140
3/12/2013 10:14:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Said BousbaaSaid Bousbaa
Chris LemireChris Lemire
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dube Hyundai:

Dealing with Chris was a pleasure. He was friendly and professional. I wasn't sure whether I wanted a used Santa Fe or a new Tucson. My son had gone to the dealership the day before and suggested I test drive the Tucson. After driving it I was sure I wanted it. Chris took time to explain everything about the SUV. Then Said took over for the financial part. He gave me a good price on my 2003 Hyundai and got financing without a problem.
The whole experience was flawless and I left there a happy customer.
My previous Hyundai was also bought here.
I would recommend this dealership and Chris and Said to anyone looking for a good experience buying a car.

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0257
3/12/2013 9:37:25 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris LemireChris Lemire
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dube Hyundai:

My husband and I were looking at SUV's but were not sure if we were ready to purchase. My husband saw a Hyundai Tucson on the web site on a Friday evening and I wend to see it the next day and that is when my wonderful experience started. Chris Lemire was the sales rep that I met and was extremely helpful. I had my two year old grandson with me and Chris actually brought the vehicle to me so I would not have do drag my grandson around the lot. I loved the Tucson, it was clean, not a scratch on it. Chris explained all the features to me and I was very impressed with his knowledge. I scheduled an appointment for Sunday to take it for a test drive. Chris was once again more than helpful to me and my husband telling us to test drive it for as long as we needed. Chris did not use any high pressure sales tactics which really impressed me, if he had, we would have been out the door and the sale would not have taken place no matter how much I liked the vehicle. We were given a fair price on my trade and the financing went through painlessly. I am very impressed with Chris and dealership itself.

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beek1
3/11/2013 7:13:07 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris LemireChris Lemire
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dube Hyundai:

We recently purchased a 2010 Kia Soul from your dealership and must admit that we had a wonderful experience. Our experience was due to the professional and friendly manner of your salesman Mr. Christopher Lemire. Chris spent seral hours answering questions we had and showing us several vehicles we were interested in. Chris also took us on three different vehicle test drives as well. The best part of our experience was that we were never pushed or hurried at any time. When we finZCally made our decision on what vehicle we were going to buy Chris made sure that everything else was taken care of as well. We are happy to say that we are quite pleased with our purchase and would not hesitate to return to your dealership for a future purchase. And once again we thank Chris for a great experience.

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jongfan
3/11/2013 5:59:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    3
  • Quality of Work:

    3
  • Friendliness:

    4
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    3.2

My Review Of Bill Dube Hyundai:

Overall, I am satisfied with my experience. I have been a Hyundai owner for many years and will always purchase Hyundai. I went to this dealer because it is local.

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NoahVawter
3/7/2013 12:57:57 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.5

My Review Of Bill Dube Hyundai:

Wahid was the friendliest dealer I encountered during my car search. I ended up not choosing to get a Hyundai, but if I had, I certainly would have bought it from him. He didn't try to distract, misguide or insult me like many other dealers did. Wahid prepared two cars for me to test drive. He gave me plenty of time to take them out. I am grateful to have worked with him.

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