Bill Dube Kia

My wife and I have a new 2025 Telluride from Bill Dube Kia in Somersworth. Why? Because we wanted another old style Telluride to go along with our 2023 Telluride. But why from Bill Dube Kia, because they Kia in Somersworth. Why? Because we wanted another old style Telluride to go along with our 2023 Telluride. But why from Bill Dube Kia, because they were phenomenal to work with. I will give you the list of people we worked with and how each moved the process along in a seamless fashion over just a few days to get this done with no games. In order it was Steve, Abby, Josh, Bill and Laz. Our experience started with a phone call with Steve which was amazingly short and informative in which he directly answered my questions without badgering me for personal information. It was refreshing. Then we happened to find the exact Telluride we wanted at another dealer which Bill Dube did not have. I called and spoke with Abby. I asked her if she could get the car from the other dealer,(who had poor reviews), as well as match their lower price. She let us know she would do both and put the whole deal in writing before we gave her the deposit to go get the car from that dealer. It was late in the day but by that evening we had our email with deal all spelled out so we could be assured there would be no changes. So we gave her the deposit to go get the car the next day. Abby did inform us that she would be off the following day and we could work on any details with Josh. The following day we worked with Josh through email and phone. He answered all of our questions regarding insurance, financing and adding accessories to the Telluride that we wanted installed before pickup. He took care of everything we wanted done and let us know the morning of pickup that the Telluride was all set and we would see them at our appointment time. When we arrived at the dealership we were greeted quite pleasantly by name by Bill before we even made it to the door. Bill went over the initial paperwork with us and then we dealt with Abby to finalize the transaction. Abby did offer us extended warranty packages but there was no hard sell and was polite when we declined. Which was appreciated. After this and before we left we introduced ourselves to those we only met over the phone or email as well as to Laz in the service department to just say hello and told him we would see him again at the 5,000 mile checkup. So suffice it to say that our whole experience,(only 4 days), from the initial conversation until our departure with our new Telluride was great in every way. We would strongly recommend that if you’re in the market for a Kia you go to Bill Dube Kia in Somersworth. We also believe that a companies attitude is cultural which comes from the top down so if you’re looking for a Ford or Toyota we suspect you will get the same great attitude and service there as well. This was truly one of the best car buying experiences we’ve had. We believe Bill Dube’s legacy is in great hands! Bob More