Fox Chevrolet
Rochester Hills, MI
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Went in for a scheduled oil change and was told they were 1.5 hours behind and the wait would be 2 hours with change. Why didn’t they call and tell us to come in 1.5 hours later. Was told this after waitin 1.5 hours behind and the wait would be 2 hours with change. Why didn’t they call and tell us to come in 1.5 hours later. Was told this after waiting for 10 minutes with 4 service writers ignoring me. Went to Wally Edgar and the oil was changed in 30 minutes. This is the last time we will ever go to Bill Fox. Also, Bill Fix offered no alternatives - a ride home…. Me waiting 2 hours with a SCHEDULED appt did not bother the dealership at all. The customer comes last must be their motto. More
Keith was outstanding. Patient, professional and Efficient. He helped work out a price that fit my budget and got me into a brand new Chevy Trax! Thank you for your time a Patient, professional and Efficient. He helped work out a price that fit my budget and got me into a brand new Chevy Trax! Thank you for your time and top notch service you provided. Stacey in the finance department was fast and provided great service as well. I will tell my friends & family about Fox Chevy because of my great experience. I look forward to being a long term customer. More
Very accommodating . Facility was vert clean. The service Specialist did a perfect job describing my issue plus followed up on my information request. Facility was vert clean. The service Specialist did a perfect job describing my issue plus followed up on my information request. More
The purchase of my new 2024 Equinox was an excellent experience, from start to finish. Bob Holzer made the process of buying my new car easy, and made me feel like a valued customer. I would highly reco experience, from start to finish. Bob Holzer made the process of buying my new car easy, and made me feel like a valued customer. I would highly recommend Bill Fox Chevrolet in Rochester Hills, MI and Bob Holzer to my family and friends. More
Nick serra helped me . Very professional great people break down of all the numbers and helped establishing the best experience. Very professional great people break down of all the numbers and helped establishing the best experience. More