Bill Hood Chevrolet

Poor Service Unless you know someone who works here or have a relation with someone there don't expect good service. Bought bumper to bumper insurance and expected Unless you know someone who works here or have a relation with someone there don't expect good service. Bought bumper to bumper insurance and expected sunroof to be covered if it shattered while driving down the road not around any other vehicles but guess not. Also because of the sunroof my radio broke and it doesn't cover that either go figure. Now they are refusing to work on my vehicle because of a previous review. Just want to help with my review when I tell you to think about checking other dealerships before coming here. More

I’m from out of town My silvarado 2500HD(2015) with a fifth wheel was towed to this dealership one day ago. They diagnosed the problem, got me and my wife a rental car so My silvarado 2500HD(2015) with a fifth wheel was towed to this dealership one day ago. They diagnosed the problem, got me and my wife a rental car so we could make it back to Illinois. All under warranty. They went out of their way for us. Their diesel mechanic was great. We are waiting for the parts to fix my truck. They have our fifth wheel in their parking lot. I wish this dealer was in illinois. More

P is for Professional Patrick was very professional as well as knowledgeable. Made shopping an absolute delight. Highly recommend him if and when you're in the market for a Patrick was very professional as well as knowledgeable. Made shopping an absolute delight. Highly recommend him if and when you're in the market for a new or pre owned car. More

Sales Our salesman Ross was really great to work with. Really enjoyed my experience at bill hood Chevrolet. I would definitely recommend others to check i Our salesman Ross was really great to work with. Really enjoyed my experience at bill hood Chevrolet. I would definitely recommend others to check it out. More

Made me feel important This dealership's customer service is the best I've experienced so far! Ross Duhon personally helped me to get into my dream car! Ross is very persona This dealership's customer service is the best I've experienced so far! Ross Duhon personally helped me to get into my dream car! Ross is very personable and works very hard to make the best deal he can for you. I won't go to anyone else to buy a car again! More

Absolutely wonderful!!!! I give it 5 stars!! My experience was so great!! I would recommend them to anyone looking for a vehicle new or used!! Definitely going back when we ar I give it 5 stars!! My experience was so great!! I would recommend them to anyone looking for a vehicle new or used!! Definitely going back when we are ready to purchase another vehicle!! More

I had the best salesperson never! Bill Hood in Covington your salesperson Ross Duhon is the best knowledgeable, friendly, and professional. I will recommend him to everyone looking to Bill Hood in Covington your salesperson Ross Duhon is the best knowledgeable, friendly, and professional. I will recommend him to everyone looking to buy a car please ask for Ross. Ross the next I am in the market for car I will come Bill Hood of Covington that whole dealership is doing what it takes to satisfy its customers. More

Excellent preowned vehicle sales Purchased a used Toyota for a good price. Low pressure sales people. Highly recommend salesman Ross. They detailed the everloving heck out of my pu Purchased a used Toyota for a good price. Low pressure sales people. Highly recommend salesman Ross. They detailed the everloving heck out of my purchase before letting me take it home, really quality cleanup. The free "pit stop" service for the life of the vehicle adds value: vacuum, car wash and coolant check/top off every 45 days. Apparently they gave it a quality oil change beforehand, too! Oh, and from previous experience, their service technicians are some of the best and brightest you'll find! 5/5 More

Great. Job!! Was just riding by and saw a vehicle I wanted to look at .Ben Maestri came out and was very helpful. We left and went looking down the street and deci Was just riding by and saw a vehicle I wanted to look at .Ben Maestri came out and was very helpful. We left and went looking down the street and decided to return due to the kindness Ben showed .. so within the hour we were back and signing paperwork... thanks for the great experience!!! More

Amazing Ben Maestri helped us and was great!!! Definitely can't wait to see how great my Kia is!!! I will definitely be directing more people to you guys! Ben Maestri helped us and was great!!! Definitely can't wait to see how great my Kia is!!! I will definitely be directing more people to you guys! More