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Bill Jacobs BMW
Naperville, IL
3,313 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,313 reviews
July 31, 2025
Maggie and the team of professionals were knowledgeable, attentive and great to work with. I appreciate the professionalism. attentive and great to work with. I appreciate the professionalism. More
by dacarlson512
July 30, 2025
Appreciate Alex’s time spent with us during our service. My husband and I had some questions regarding what to expect during our service visits. He showed us the service department and where to bring our ve My husband and I had some questions regarding what to expect during our service visits. He showed us the service department and where to bring our vehicle for service. More
by Kendall
Employees Worked With
Alex Flinn
July 29, 2025
The service rep Alex Flinn is one of the best. As a BMW owner, this is how service is supposed to be. Alex truly cares about how your experience is. As a BMW owner, this is how service is supposed to be. Alex truly cares about how your experience is. More
by Chad
Employees Worked With
Alex Flinn
July 29, 2025
Purchased a X3 M50i. Experience was great and I love the car. Shout out to my incredibly nice and tall salesman Russ Millard. Experience was great and I love the car. Shout out to my incredibly nice and tall salesman Russ Millard. More
by Payton Cardamone
July 26, 2025
Kevin was very professional and made the buying experience very smooth and seamless. We found him very easy to communicate with and he was able to answer our questions and concerns. I highly recomm experience very smooth and seamless. We found him very easy to communicate with and he was able to answer our questions and concerns. I highly recommend working with him. More
by Amad84
Employees Worked With
July 24, 2025
It was the best experience I’ve had at a dealership. Alex was very helpful and provided the best service. He communicates very well and details all the service or repairs that were done. Alex was very helpful and provided the best service. He communicates very well and details all the service or repairs that were done. More
by Sandy
Employees Worked With
Alex Flinn
