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Bill Jacobs BMW

Naperville, IL

5.0
3,225 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,225 reviews

May 06, 2019

Bought new X4 I was between the X5, X4 and a Mercedes. Russ Millard and the Manager were excellent. They worked with me for a couple of days and never pressured me. More

by Keanoreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
May 02, 2019

First time buyer purchased a 2018 Ford F-150 From bill Jacobs bmw. Khalil was my sales man he took care of everything he was very helpful in the whole processes. I hig More

by Yoel
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
May 02, 2019

Professional, knowledgeable, friendly Josh responded to an online inquiry and was able to help design the exact X5 I wanted. The team at Bill Jacobs helped get the rest of the paperwork in More

by Sara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider and Husain Sheikhani
April 30, 2019

BMW Khalil Guisse Had a very good experience with Khalil Guisse. Answered all of questions and had great follow up. I highly recommend Khalil and look forward to workin More

by Jacquiedix
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
April 29, 2019

bait and switch got a price over the internet and then was told I have to take out financing to get the price. bought a car used in the loaner program was told it wi More

by cohjef
Recommend Dealer
No
Employees Worked With
Jacob Baron
April 29, 2019

Great overall experience I highly recommend you work with Khalil Guisse. The customer service was phenomenal! The young man has tons of knowledge about the product and he is v More

by oscarthegreat10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
April 29, 2019

Great Service Recently bought 328i and worked with Khalil Guisse. He did an excellent job and would recommend asking for him. Looking forward to driving my new m More

by SchoemerDome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse.
April 27, 2019

Great Service as expected! I had my M4 service last week and as expected great service from Alex Flinn, Joe who gives me a walkthrough underneath my car and his tech team, who t More

by Acrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Flinn, Joe, and his tech team (forgot their names)
April 27, 2019

Excellent! Kwaku Bentil was friendly and honest and a please to lease from. Definitely exceeded my expectations. Highly recommend and will certainly be back in t More

by kitty
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
April 21, 2019

2014 535i xdrive...from bill earnest I worked with Bill Earnest. Bill was amazing. I live in Wisconsin and his BMW is almost 2 hrs away. I didn't want to waste time driving 2 hrs, but he More

by Kenji00*$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
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