
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Bought new X4 I was between the X5, X4 and a Mercedes. Russ Millard and the Manager were excellent. They worked with me for a couple of days and never pressured me. I was between the X5, X4 and a Mercedes. Russ Millard and the Manager were excellent. They worked with me for a couple of days and never pressured me. I highly recommend Bill Jacob BMW and specifically Russ Millard. More
First time buyer purchased a 2018 Ford F-150 From bill Jacobs bmw. Khalil was my sales man he took care of everything he was very helpful in the whole processes. I hig purchased a 2018 Ford F-150 From bill Jacobs bmw. Khalil was my sales man he took care of everything he was very helpful in the whole processes. I highly recommend this guy if your looking to purchase a car at this dealership. More
Professional, knowledgeable, friendly Josh responded to an online inquiry and was able to help design the exact X5 I wanted. The team at Bill Jacobs helped get the rest of the paperwork in Josh responded to an online inquiry and was able to help design the exact X5 I wanted. The team at Bill Jacobs helped get the rest of the paperwork in order and 3 weeks later I had my new car. The training on the car was great too- everyone is extremely knowledgeable and easy to work with. Husain had my car customized for me down to my XM stations before I pulled off the lot. Really refreshing...the car buying process is not a favorite of mine, but this team made it pretty smooth. I would absolutely buy another car from them and refer my friends. More
BMW Khalil Guisse Had a very good experience with Khalil Guisse. Answered all of questions and had great follow up. I highly recommend Khalil and look forward to workin Had a very good experience with Khalil Guisse. Answered all of questions and had great follow up. I highly recommend Khalil and look forward to working with him in the future More
bait and switch got a price over the internet and then was told I have to take out financing to get the price. bought a car used in the loaner program was told it wi got a price over the internet and then was told I have to take out financing to get the price. bought a car used in the loaner program was told it will titled new got the title it was titled used. More
Great overall experience I highly recommend you work with Khalil Guisse. The customer service was phenomenal! The young man has tons of knowledge about the product and he is v I highly recommend you work with Khalil Guisse. The customer service was phenomenal! The young man has tons of knowledge about the product and he is very professional and polite. He made me feel comfortable, I typically hesitate when it comes to trusting a car salesman but he is definitely someone you can trust. His General Manager Mike was also great! They treat you like family here, they are very helpful people. They take the time to show you all your options and what’s best for you. I’m definitely coming back here again next time I need to purchase a car again. More
Great Service Recently bought 328i and worked with Khalil Guisse. He did an excellent job and would recommend asking for him. Looking forward to driving my new m Recently bought 328i and worked with Khalil Guisse. He did an excellent job and would recommend asking for him. Looking forward to driving my new machine! Thanks again More
Great Service as expected! I had my M4 service last week and as expected great service from Alex Flinn, Joe who gives me a walkthrough underneath my car and his tech team, who t I had my M4 service last week and as expected great service from Alex Flinn, Joe who gives me a walkthrough underneath my car and his tech team, who took my car a good care. So far so good, no issues. car running great. Very please with the service. Thanks! More
Excellent! Kwaku Bentil was friendly and honest and a please to lease from. Definitely exceeded my expectations. Highly recommend and will certainly be back in t Kwaku Bentil was friendly and honest and a please to lease from. Definitely exceeded my expectations. Highly recommend and will certainly be back in the future! More
2014 535i xdrive...from bill earnest I worked with Bill Earnest. Bill was amazing. I live in Wisconsin and his BMW is almost 2 hrs away. I didn't want to waste time driving 2 hrs, but he I worked with Bill Earnest. Bill was amazing. I live in Wisconsin and his BMW is almost 2 hrs away. I didn't want to waste time driving 2 hrs, but he promised me the car was in immaculate condition. He worked with me over the phone on a deal and the day i picked up the car, it was exactly as he described it. Absolutely beautiful! Bill got me the price that i wanted and financing was fast. Then he had someone show me how to use all the features of the car. I was in and out in less than 1.5 hrs. Highly recommend Bill Earnest and this dealership. They make it very easy when others in the area won't. Honest, great service, friendly ppl, and integrity. More