
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Top Notch service with Alex Flinn I went to the dealership to get an estimates for my BMW M4 required service. The staff were friendly and referred me to Alex Flinn. Alex was so fr I went to the dealership to get an estimates for my BMW M4 required service. The staff were friendly and referred me to Alex Flinn. Alex was so friendly, honest, knowledgeable and even explained to me the services my car needs where no one else can explain to me via their 800 number when I called. This is the first time i recieve a good advice from a service advisor. Great experience and easy scheduling. I would never look for other dealership, this is the dealership!!! Highly recommended. Looking to get more positive experience to this dealership while enjoying my car. Thanks again! More
Great experience I highly recommend this dealership and Russ Millard. I bought a 2019 BMW 240i and the process was easier than I've experienced at other dealerships an I highly recommend this dealership and Russ Millard. I bought a 2019 BMW 240i and the process was easier than I've experienced at other dealerships and quicker Russ was easy to work with, friendly and professional. I will definitely go back there for future car needs. More
A Quality Facility and Staff. Top Notch Everything. Incredible dealership. Russ Millard was a great salesperson to work with. I drove 4 hours to get to this place, and would do it again in a heartbeat. Incredible dealership. Russ Millard was a great salesperson to work with. I drove 4 hours to get to this place, and would do it again in a heartbeat. It was a simple, quick easy process, and their facility is top notch. The vehicle I was purchasing was not anywhere near as expensive as their normal stock, but they made me feel like I was buying a Ferrari. This is easily the nicest dealership I've ever worked with or seen; and I have worked in auto finance for six years. I cannot recommend this place enough. More
Great Service and Experience It was great working with this dealership and with Bill Earnest. He was extremely helpful and provided all of the information and items necessary for It was great working with this dealership and with Bill Earnest. He was extremely helpful and provided all of the information and items necessary for my purchase. The overall experience was great. More
Most amazing dealership on the planet...guaranteed I cant say enough about these guys. I purchased a 2018 Audi from Marina on their Mini lot, so they gave me about $10K off a new BMW X2 lease the follo I cant say enough about these guys. I purchased a 2018 Audi from Marina on their Mini lot, so they gave me about $10K off a new BMW X2 lease the following week. They worked with me and gave me exactly what I asked for. They gave me so many discounts, that BMW financial got upset with them and tried to get some back. The dealership ended up negotiating with them on my behalf and ate some of the cost themselves. That is customer service. That is why this is the only place I will be getting my vehicles from here on out. Omer was awesome. he was very patient with my two tyrants as they patrolled the dealership in search of mayhem. Marina was the same on the mini side. She sat and chatted with us and kept us entertained for hours while we waited for the financial people to become available. Plenty of cartoons and snacks for the kiddos on both sides. I have purchased many vehicles from many dealers, never have I had so good an experience. If you are into Mini Coopers then go see Marina on the Mini side, if you want a Beamer, go see Omer on the BMW side. You wont go wrong. More
Bill Earnest is the best Salesperson! I have been a proud BMW owner for the last 3 years. I was in the market to trade up to a new car, and was referred to Bill Earnest. I had a unique sit I have been a proud BMW owner for the last 3 years. I was in the market to trade up to a new car, and was referred to Bill Earnest. I had a unique situation for the purchase of my new car, and Bill was able to accommodate my situation, and provide insight and options that were able to put me in the car that I wanted. The entire team at Bill Jacobs BMW far exceeded my expectations. From Deanna DeCarlo, Husain Sheikhani, Steve LaGiola, Pat McGowan, Rob Trax, and Anna Borzecki. I highly recommend Bill Jacobs BMW, and the aforementioned people are the best at the dealership. More
Bill Earnest is a great salesperson! I found this dealership through AutoTrader and send them a request for information for a car I was interested in. I heard from Bill Earnest within a I found this dealership through AutoTrader and send them a request for information for a car I was interested in. I heard from Bill Earnest within a few hours. Bill was very professional, detailed oriented in his communications and wasn’t your typical "pushy" car salesman. He respected the packages/options that I was interested in which none of the other dealerships/salesmen I had worked with thus far had paid attention to. The car that I contacted him about did not work for us but I know I'll be going to Bill the next time I am in the market for BMW. More
Russ Millard I felt Russ did the right things during my purchase process and ultimately was one of the reasons I purchased from BJ BMW. I will seek him out for fut I felt Russ did the right things during my purchase process and ultimately was one of the reasons I purchased from BJ BMW. I will seek him out for future purchases. Eric More
Going the extra Mile!! Bill Earnest and Mike Alder are like Jordan and Pippen, Hull and Mikita, Payton and Singletary...all superstars in their field. You won't go wrong wh Bill Earnest and Mike Alder are like Jordan and Pippen, Hull and Mikita, Payton and Singletary...all superstars in their field. You won't go wrong when working with these Allstars. They are the best. like Arnold says in the Terminator...I'll be back..... More
Bill Earnest is the consummate professional. he’s great. Bill Earnest made the experience of buying the car very positive. An experience I was truly dreading before I came to BJ. He is trustworthy, engaged Bill Earnest made the experience of buying the car very positive. An experience I was truly dreading before I came to BJ. He is trustworthy, engaged and a pleasure to work with. He is the face of BJ BMW and I’m pleased to have worked with him. He goes above and beyond to ensure his customers are well taken care of at every step. I’m glad I came to Bill Jacobs. More