
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Nick Pandola and Mike Alder Fantastic dealership to work with. Very direct, honest, and not pushy in the least. These guys were able to get me exactly what I wanted at a price Fantastic dealership to work with. Very direct, honest, and not pushy in the least. These guys were able to get me exactly what I wanted at a price that was fair and transparent. I would highly recommend this place. More
Great People to Deal With I worked on buying an older used Lexus from a salesman named Bill Earnest. Even though the car was well below the average cost of most of the cars on I worked on buying an older used Lexus from a salesman named Bill Earnest. Even though the car was well below the average cost of most of the cars on the lot, he was extremely curteous and efficient in answering my questions and tracking items down in order to make the deal happen and me happy/comfortable (even via the original email conversation that we started with). The car was exactly as advertised and I was happy to have made the long drive to see/get it. The whole experience went very smoothly with no pressure being felt by myself at all. Would highly recommend the dealership for any new BMW or used car sales. Thanks again! More
Excellent Customer Service Great customer service. Our sales person Russ Millard was able to answer all my questions and ensured the entire process was easy & hassle free. The c Great customer service. Our sales person Russ Millard was able to answer all my questions and ensured the entire process was easy & hassle free. The car was fantastic & as described. More
Fast and easy I found the entire purchase experience to be absolutely painless. I outlined my goals and Russ was able to meet my needs across all fronts. Couldn't I found the entire purchase experience to be absolutely painless. I outlined my goals and Russ was able to meet my needs across all fronts. Couldn't have been happier I went with Bill jacobs BMW More
NO ONE DOES IT BETTER Don Pawlik is the BEST when it comes to professionalism and service. I have had 6 BMW'S (on my 7th) mostly from another dealership due to location. I Don Pawlik is the BEST when it comes to professionalism and service. I have had 6 BMW'S (on my 7th) mostly from another dealership due to location. I will definitely go out of my way to purchase my next one there due to Don's exceptional service. I know I can rest easy, even though my car is past its warranty because of Don. He always takes great care of me and my car. More
Don Pawlik is THE reason why I buy at Bill Jacobs BMW I strongly and highly recommend the best service manager - Don Pawlik! He is the reason I come back to Bill Jacobs BMW! Don is THE Best! I strongly and highly recommend the best service manager - Don Pawlik! He is the reason I come back to Bill Jacobs BMW! Don is THE Best! More
Deanna DeCarlo - stellar service I own a 2015 I50 X5 - my service advisor at Bill Jacobs BMW is Deanna. She always delights me with her customer service . She is a great communicator, I own a 2015 I50 X5 - my service advisor at Bill Jacobs BMW is Deanna. She always delights me with her customer service . She is a great communicator, knowledgeable about products and services (parts, warranty, insurance, etc), and she does all this with a smile on her face which makes it for a very pleasant customer experience. I look forward to working with Deanna in the future. More
Don Pawlik Excellent Service Advisor! Don Pawlik has been my service advisor for the past 6 years. He is the main reason why I have my X5 BMW service at Bill Jacobs. Don has outstanding fo Don Pawlik has been my service advisor for the past 6 years. He is the main reason why I have my X5 BMW service at Bill Jacobs. Don has outstanding follow-up, and he always makes sure I am completely satisfied with my vehicle service!! Thanks, Ben W. More
Great Service Kudos to Jeff Vobrousek for assigning Don Pawlik to deal with a serious problem with my 435XI. Don proved very knowledgeable and helpful. He made su Kudos to Jeff Vobrousek for assigning Don Pawlik to deal with a serious problem with my 435XI. Don proved very knowledgeable and helpful. He made sure all details were handled at the highest level and made sure I was always aware of the vehicle status. Just a great job! More
Dream Car My experience at this dealership was exceptional. Craig took great care of us and helped us handle everything including finding my dream car and takin My experience at this dealership was exceptional. Craig took great care of us and helped us handle everything including finding my dream car and taking care of shipping it. Thank you so much to everyone. More