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Bill Jacobs BMW

Naperville, IL

5.0
3,222 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,222 reviews

January 21, 2019

Nick Pandola and Mike Alder Fantastic dealership to work with. Very direct, honest, and not pushy in the least. These guys were able to get me exactly what I wanted at a price More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandola and Mike Alder
January 21, 2019

Great People to Deal With I worked on buying an older used Lexus from a salesman named Bill Earnest. Even though the car was well below the average cost of most of the cars on More

by Six862m6
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Steve Lagioia
January 17, 2019

Excellent Customer Service Great customer service. Our sales person Russ Millard was able to answer all my questions and ensured the entire process was easy & hassle free. The c More

by Sumanth
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
January 15, 2019

Fast and easy I found the entire purchase experience to be absolutely painless. I outlined my goals and Russ was able to meet my needs across all fronts. Couldn't More

by bchamberlin01
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
January 15, 2019

NO ONE DOES IT BETTER Don Pawlik is the BEST when it comes to professionalism and service. I have had 6 BMW'S (on my 7th) mostly from another dealership due to location. I More

by Carenf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pawlik
January 14, 2019

Don Pawlik is THE reason why I buy at Bill Jacobs BMW I strongly and highly recommend the best service manager - Don Pawlik! He is the reason I come back to Bill Jacobs BMW! Don is THE Best! More

by Tondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pawlik
January 14, 2019

Deanna DeCarlo - stellar service I own a 2015 I50 X5 - my service advisor at Bill Jacobs BMW is Deanna. She always delights me with her customer service . She is a great communicator, More

by gsmeu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deanna DeCarlo
January 14, 2019

Don Pawlik Excellent Service Advisor! Don Pawlik has been my service advisor for the past 6 years. He is the main reason why I have my X5 BMW service at Bill Jacobs. Don has outstanding fo More

by Benw9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pawlik, Service Advisor
January 11, 2019

Great Service Kudos to Jeff Vobrousek for assigning Don Pawlik to deal with a serious problem with my 435XI. Don proved very knowledgeable and helpful. He made su More

by Rjd1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vobrousek and Don Pawlik
January 10, 2019

Dream Car My experience at this dealership was exceptional. Craig took great care of us and helped us handle everything including finding my dream car and takin More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Burton
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