
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great car buying experience I had a great experience from the moment we stepped foot in the dealership to the time we left with our new car. They really listened to what we were I had a great experience from the moment we stepped foot in the dealership to the time we left with our new car. They really listened to what we were looking for and showed us a car that met those needs. They were very thorough and patient with all of our questions. We are happy that we chose this dealership. More
Purchased MSport 750i X Drive: Excellent! All went well with the purchase of our 750ix MSport. We spent about 5 hours in the dealership. Beautoful facilities, very nice people. If there i All went well with the purchase of our 750ix MSport. We spent about 5 hours in the dealership. Beautoful facilities, very nice people. If there is one thing I would say about BMW and that is the cars are now so complex, even the people in the dealership don't know half the features. This is the only negative. Love the Beemers, solid place to get one. More
Excellent purchasing experience! After 12 wonderful years owning a Mercedes, it was time to move on from that car and purchase something new. I kept my comparison between Mercedes, A After 12 wonderful years owning a Mercedes, it was time to move on from that car and purchase something new. I kept my comparison between Mercedes, Audi and BMW, but it was the BMW this time around that really caught my eye. A lot of this had to do with Bill Jacobs BMW and my sales person, Bill Earnest. I was looking at both the 540xi and the 530e Hybrid, and Bill took plenty of time over multiple days to ensure I was fully versed in both vehicles and had multiple drivings of both to test out and compare. Since I'm an owner who holds onto a car for a long time, being completely confident in the purchase to ensure that you love it as much 10 years from now as 10 days is important, and Bill took the time to ensure I could make my decision with confidence. He was great to work with the entire time, wasn't pushy, and had a very laid-back approach with worked well for me. On the night of the purchase, which was late on a Saturday, everything at the dealership went very smoothly. Everyone was friendly and helpful and explained everything along the way, from the steps involved to the financing and service options. I left a VERY satisfied customer with my new 540xi, with Bill Jacobs BMW and most importantly with Bill Earnest. I look forward to a long relationship with my car, Bill Jacobs BMW and with Bill as well. More
Sales and Service were OUTSTANDING Bill Ernest sold my wife and I a Jeep Cherokee about 6 weeks ago. He could not have been more helpful, professional and on the ball in every aspect of Bill Ernest sold my wife and I a Jeep Cherokee about 6 weeks ago. He could not have been more helpful, professional and on the ball in every aspect of the sale. An excellent expirence. But that was not what really blew us away... We unfortunately had an issue with the car immediately as there was a problem with the car shifting in ans our of certain gears. I took the Jeep back to Bill Jacobs BMW and the problem was not only fixed within a week but it was done extremely professionally and with no hassles what so ever. Overall a phenomenal expirence More
Exemplary Sales and Service I have just purchased my third car at Bill Jacobs BMW. This most recent experience was the best so far. Terry Mancuso was able to find the perfect car I have just purchased my third car at Bill Jacobs BMW. This most recent experience was the best so far. Terry Mancuso was able to find the perfect car for me and execute the deal with the utmost professionalism, and then Russ Millard took over and made the process of the actual purchase and delivery painless! Russ was pleasant and considerate and has reached out to ensure that everything is going well. Jose took great care of me and was patient teaching me about all the technology and extremely helpful. I would definitely recommend this dealership and in particular Terry Mancuso and Russ Millard. More
Purchase of a new car I purchased a new BMW from Bill Jacobs BMW a few weeks ago. Our experience could not have been more pleasant. The sales staff was very responsive, k I purchased a new BMW from Bill Jacobs BMW a few weeks ago. Our experience could not have been more pleasant. The sales staff was very responsive, knowledgeable, professional and, most importantly, straightforward and honest. For anyone in the market for a BMW I would highly recommend this dealership. More
Thank You Bill Earnest For Wonderful Experience We visited Bill Jacobs BMW last week and purchased a BMW within a few days. Bill Earnest made it a very pleasant experience for us and worked hard to We visited Bill Jacobs BMW last week and purchased a BMW within a few days. Bill Earnest made it a very pleasant experience for us and worked hard to find the car we wanted. In his absence, Mark Grattagna assisted us and the general manager Mike Alder greeted us at every visit. We are very happy with the overall experience and will be comfortable in recommending this team to our friends as well as returning ourselves. Thank you Bill for making this a wonderful experience! Rajeev and Anu Kapoor More
Glsd we visited Bill Jacobs BMW Russ Millard and Alex Duval assisted me in purchasing a used car meeting my needs and budget. They were very helpful and were professional and perso Russ Millard and Alex Duval assisted me in purchasing a used car meeting my needs and budget. They were very helpful and were professional and personable. I'm so pleased witb the car and the service and would recommend Bill Jacobs to others More
So happy we visited Bill Jacobs BMW Alex Duvall and Russ Millard made our car buying experience today a seamless one. Both men were very professional and took the time to help my mom fi Alex Duvall and Russ Millard made our car buying experience today a seamless one. Both men were very professional and took the time to help my mom find the right car within her budget. We walked in just to look and walked out with a 2011 Toyota Camry XLE. I will be heading back to Bill Jacobs in the near future to look for a new car for my family. Thank you Alex and Russ for all you did to make the sale happen. I will see you both soon. More
pleasant buying experience I just purchased Porsche Macan s from Bill Jacobs bmw, after a week of agony from 4 other dealerships... I found a pleasant, no brain damage place to I just purchased Porsche Macan s from Bill Jacobs bmw, after a week of agony from 4 other dealerships... I found a pleasant, no brain damage place to buy a car ! It started with Khalil ( who did a great job ) ,Greg in the internet department ( also a great job ), and ended with Mike the sales manager who worked with me and made my deal happend ! All did a great job ! And don't let me forget Daniel ( the car porter ) Who also did a great job and real nice kid ! So thanks to all and if there is a real Bill Jacobs your in good hands with the crew I worked with thanks for pleasant car buying experience. Ed and Bonnie M More