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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,562 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,562 reviews

March 11, 2026

I recently purchased a vehicle from this dealership. MINA was very helpful in the process, walked me through all of the features of the vehicle, and I finally landed on a vehicle that I like. I wanna sa More

by jfinley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Masoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Ebrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2026

Purchased a new 2026 Buick Encore GT on 29 December 2025. Noticed right away that the radio would not hold a signal. Goit an appointment on 16 Jan 2026. After a presumed diagnostic it was determined that the More

by glassbernadette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sassan Hashemi
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hitney
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Depattie
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2026

Very helpful, over text and in person! Communication was a breeze! Thank you for all of your help, Mina! More

by mcnamaraliz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mina Ebrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2026

Mina is very pleasant and accommodating. He was only on his second day on the job. He humbly asked for assistance from his manager when needed. More

by Gidget
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mina Ebrahim
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2026

I had an appointment and it was a nice touch that Mina was waiting for me outside to greet me. Everyone was professional and did a nice job. More

by Hdoll1124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Ebrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2026

Our family has been loyal to Bill Kay for years going back to 2004. We are new to the GMC dealership but had a great experience. Jordyn and Dan were great to work with during our process of purchasing th More

by Mobrien72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Masoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2026

Jake did a nice job getting us into the car we wanted. We test drove 3 cares before deciding and Jake was patient and helpful all the way. Joe also facilitated the whole process and helped us get it don More

by bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Richko
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2025

The sales girl Juana is absolutely fantastic she was willing to work with us. I still wanna buy a car from her More

by Bd4730
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2025

Very knowledgeable and friendly people. My sales rep Dylan and team made the purchase of my new 2025 Envision a hassle free pleasure. Thank you! More

by jphunter26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Walenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2025

I went to the dealership, not expecting to buy, but Jordyn made the test drive portion easy for me. He was very knowledgeable about the vehicle that he was showing me as well. Answering the question be More

by Passion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordyn Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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