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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,341 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,341 reviews

May 10, 2024

They were very knowledgeable and helpful I am happy how the transaction went thank you More

by johnort08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spisak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Service department is great & great customer service. I trust them with the service on my truck. Will be taking my truck there again for service. More

by spoil2at
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Petrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Bill Kay Buick GMC responded

We're thrilled to hear that you had such a positive experience with our service department, spoil2at! Building trust with our customers is of utmost importance to us, and we're glad to know that we've earned yours. Thank you for choosing us for your truck service needs, and we look forward to serving you again in the future. If you ever have any questions or need assistance, don't hesitate to reach out.

May 07, 2024

Luigi was very accommodating with us. I cam in to help my son buy his 1st car, and Luigi made sure the process was smooth, and informative More

by bauxfitness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luigi Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Bill Kay Buick GMC responded

We're thrilled to hear about your positive experience with Luigi, thank you for sharing it with us, Bauxfitness! Making the process smooth and informative for your son's first car purchase is always our goal. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help. Congratulations to your son on his new car!

May 04, 2024

I am very pleased with my experience buying a car at Bill Kay Buick GMC Juana Teran was a pleasure to work with. She is professional and her experience shows every step of the way Juana kept me informed of More

by pab7579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Bill Kay Buick GMC responded

Thank you for sharing your positive experience, pab7579! We're thrilled to hear that Juana Teran provided you with excellent service during your car buying process. Our team at Bill Kay Buick GMC takes pride in delivering professionalism and expertise to ensure a smooth and enjoyable experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 02, 2024

had pleasant experiance shopping for new truck. Have known roger fowler for years and has always been honest and forthright with me . Your dealership is lucky to have a man of his stature. Thanks More

by karvis7662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Bill Kay Buick GMC responded

Thank you for sharing your positive experience, karvis7662! We're delighted to hear that you had a pleasant shopping experience for your new truck and that Roger Fowler provided you with honest and forthright service. We're indeed fortunate to have Roger on our team, and we appreciate your kind words recognizing his commitment to customer satisfaction and service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

April 26, 2024

I was satisfied with the work done on my vehicle and the problem was fixed. The vehicle was there for 3 weeks and I wasn’t really kept updated on the progress. I had to call for updates. After I picked up t More

by rcj422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Petrie
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

I am very pleased with this dealership! They have won me over from Mitsubishi. They were very friendly and worked hard to put together a good deal that we could both be happy with. More

by behlmanjean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spisak
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Brandon was my sales person at Bill Kay and was extremely helpful and very knowledgeable. Brandon spent a significant amoutn of time with me reviewing the advantages of a Diesel engine versus a gasline engin More

by David Q.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John (Finance)
April 09, 2024

Bill Kay Buick GMC and Juana Teran made a perfect combination for the best dealership experience I have ever had. Juana was very helpful and professional from my first call to driving off the lot. Sh More

by EricBrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spisak
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

My first time purchase from Bill Kay Buick and I have to say Jake Sypniewski made the process very smooth with no pressure.I would recommend this dealership to my family and friends and ask for Jake Sypniew More

by blueskeeper63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sypniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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