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Bill Kay Buick GMC - Service Center
Downers Grove, IL
693 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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693 Reviews of Bill Kay Buick GMC - Service Center
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March 16, 2024
Everything was great. I will be back. Facility was comfortable and everyone was very helpful I will be back. Facility was comfortable and everyone was very helpful More
by Bueghly
Verified Customer
Helpful March 13, 2024
Excellent service. Listened to my needs. Highly recommended. I will tell my friends and family that Bill Kay is the best Listened to my needs. Highly recommended. I will tell my friends and family that Bill Kay is the best More
by rolf0
March 07, 2024
I needed keys programed for my 2010 Buick Lacross. Service people were professional and tended to my needs. Service people were professional and tended to my needs. More
by advantage110
Employees Worked With
February 17, 2024
Service personnel were very helpful and the work was completed as promised waiting room was very clean completed as promised waiting room was very clean More
by caseyhalinski
February 12, 2024
No follow through. Problems since day 1. Now a recall notice and bring my car in and the fix would not work. They need to call Buick and will call me back. That w Problems since day 1. Now a recall notice and bring my car in and the fix would not work. They need to call Buick and will call me back. That was about3-4 weeks ago and still no call. More
by mimin0318
Employees Worked With
Don't know the service man name
February 02, 2024
I have always had friendly and knowledgeable staff members. The sales department is also great. I have had great experiences here ever since I purchased my Terrain from your store last year. members. The sales department is also great. I have had great experiences here ever since I purchased my Terrain from your store last year. More
by Kramer.erik3000
Employees Worked With
The service manager Jennifer.
February 01, 2024
Their Service is reliable. Have have been using the Bill Kay Buick service department for at least 4 years and have not had any issues. Have have been using the Bill Kay Buick service department for at least 4 years and have not had any issues. More
by wjreidy60
Employees Worked With
John
January 17, 2024
Service is great. But I am still waiting for a factory warrantied part for over a month now. Currently having to drive a 2019 Sierra with the check engine light cons But I am still waiting for a factory warrantied part for over a month now. Currently having to drive a 2019 Sierra with the check engine light constantly on. More
by andler.robert
Employees Worked With
Jennifer , Brian Wilson
