Bill Kay Honda

Bill Kay Honda
1360 Locke Dr
Bourbonnais, Illinois 60914
(815) 937-7900

Manufacturer: Honda


Most Reviewed Employees
Brent Kurtyak Brent Kurtyak
Internet Sales Manager
Don McGree Don McGree
Sales Consultant
Peter Pishos Peter Pishos
Finance Director
Colin Shelpley Colin Shelpley
Sales Consultant
Bert Tvrz Bert Tvrz
Senior Sales Consultant
Alyssa Harrier Alyssa Harrier
Sales Consultant
Scott Brinkman Scott Brinkman
Sales Consultant
Tony Senor Tony Senor
Sales and Leasing Consultant
Christian Nilsson Christian Nilsson
Sales Consultant
Nick Youngblood Nick Youngblood
Service Advisor
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.4/5
49 Reviews
Bill Kay Honda

Overall Score: 4.5 Star Rating4.4



About Bill Kay Honda
Certified: Bill Kay Honda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Bill Kay Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Bill Kay Honda
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible.

Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.

balockw
4/27/2012 8:29:57 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alyssa Harrier, Don McGree

My Review of Bill Kay Honda:
I HAD A GOOD EXPERIENCE AT BILL KAY HONDA. THEY WERE HELPFUL AND UNDERSTANDING. I WAS RUSHED ON TIME AND THEY UNDERSTOOD THAT AND DID THE BEST THEY COULD. THE ONLY DOWNFALL WAS THAT I WAS THE ONE BUYING THE CAR AND NOT MY BOYFRIENDS MOM AND I FELT LIKE THEY WERE TALKING/EXPLAINING THINGS TO HER MORE THAN ME

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John Darlinger
4/25/2012 5:30:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bert Tvrz

My Review of Bill Kay Honda:
Bert, followed us through out the whole process. The reason we went with this dealer was because Bert kept following up with us. What he told us came true with pricing and so on. Our CR-V was ordered and he not ony found it but kept us up with information on the status of the vehicle. My wife commented Bill Kay Honda "felt more like a family thing" than a buisness thing. We will try to use the service department in the future becaus we don't think we'll be "pressured" to to something that's not needed.

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jsdavis1
4/18/2012 3:34:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alyssa Harrier

My Review of Bill Kay Honda:
We have owned 3 Hondas in the last 20 years, and so we were looking to compare Honda to Toyota for our next purchase. Although we were very interested in a Toyota with 50 plus mpg, we were very turned off by sales staff at three dealerships in Joliet, Bourbonnais and Naperville. Very few deals and some even were very pushy and critical about Honda, which is poor business in my eyes. Both brands are fine brands! We love our Honda dealership in Bloomington, but it is no longer close enough to get service done easily, so we decided to look closer. Joliet Honda was a very good choice with nice salesman and service was good as well, but after visiting Bill Kay in Bourbonnais, we were impressed with the bright shiny dealership, staff and especially the respect given to us for our weeks of research and knowledge of what we wanted in a car. Alyssa Harrier, was a young, energetic, open-minded saleswoman who listened intently and gave some interesting suggestion. We decided to buy an Accord rather than our standard Civic since the deals were great right now and they came down even more for a frequent buyer and well-informed client. Give this dealership a try! I know the service department will also meet my expectations since one of the technicians is a former student!!!! Kudos to Bill Kay!

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makaur
4/16/2012 3:43:41 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Colin Shelpley

My Review of Bill Kay Honda:
We had Collin as our sales person,he is a very friendly and understanding sales person. I would highly recommend getting a car from him. He knows what you are looking for and does a great job! Thanks you Collin!

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Kapman
4/7/2012 1:57:19 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brent Kurtyak, Colin Shelpley

My Review of Bill Kay Honda:
Thanks to Brent and Colin this has been my best car buying experience ever. Brent gave me all the pricing information over the phone. So, I knew exactly the total price of the vehicle before traveling 60 miles to purchase my new Civic. When arriving at the dealership Colin had majority of paperwork was ready for us to sign and the vehicle was ready within 30 minutes. This was our time first dealing with Bill Kay Honda and we have no complaints at all. Because of the ease and pleasant experience, I would be likely to return to purchase vehicles in the future.

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D.Danhour
4/6/2012 6:21:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brent Kurtyak, Tony Senor, Colin Shelpley

My Review of Bill Kay Honda:
I focused our auto purchase via the Internet. My first contact was Colin Shepley that responded to an email that I sent him regarding an auto that showed up in their inventory at their web site. Unfortunately the first auto I inquired about had sold the night before. While I narrowed my choice of dealers predicated on the most choices of cars I was interested in I found that Bill Kaye Honda had the largest selection of cars that fit our budget. I also found them to be the most responsive in comparison to other dealers I made contact with. Oak lawn Honda's follow though was good as well. Colin Shepley followed through via email and telephone so well that it motivated me to make the drive 50 miles of where I live to check out their auto selection.
I found the people I dealt with there to be responsive to our inquires about various cars. Colin assisted us in test-driving 3-4 different autos and was knowledgeable with answers of questions we asked about the various cars we test-drove.
While we initially were shopping for a pre-owned auto we ended up with a new 2012 Accord because of what we considered a price that met our budget criteria and a price lower than other dealers we made contact with.
The people we met at Bill Kaye Honda made an excellent effort to satisfy our auto purchase. We are completely satisfied.

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teenajean
4/2/2012 12:29:14 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Don McGree

My Review of Bill Kay Honda:
Wonderful service, wonderful prices! There was so many other people there as well which shows its a good place to be! Everyone helped us, they were all so friendly and overall awesome!

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pamiller
3/28/2012 12:26:41 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brent Kurtyak, Peter Pishos

My Review of Bill Kay Honda:
I purchased a new CR-V, and found the experience to be mostly positive (there's one remaining issue that should be resolved by week's end). I had purchased my last (used) vehicle from Bill Kay, and that was also positive enough to try them again. I asked area dealerships for a quote for the car I wanted, and Brent and Pete and the service manager all contacted me back via email, which impressed me. The other dealerships did not seem as interested. Brent gave me the best internet price, and I was happy to find the exact car that I saw on the internet when I got there a few days later. Max was my sales guy, and in more than 40 years of customer service, I have seldom run across someone so easy to talk to, and yet determined to be sure I am satisfied with all aspects of my purchase. Max has gone over and above to deliver for me, and I am very appreciative. Buying a car is usually a stressful and tedious experience, in my view, and all three of these gentlemen made the process as smooth as can be. I always dread the part with the finance guy, but Pete was friendly, efficient, and also extremely customer-focused - all qualities I look for when dealing with any business. I definitely would not hesitate to recommend this dealership to anyone.

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carriesmith2201
3/20/2012 9:29:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brent Kurtyak

My Review of Bill Kay Honda:
I have shopped 3 dealerships in the last 10 years or so, 3 out of 4 purchases were @ bill kay. They are upfront and honest with you, understand your needs, and work to get you in the car for you. Super happy with Donny's stellar customer service and Brent worked wonders for me. I would highly recommend this greta group of people.

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MrBadWrench
3/17/2012 10:10:39 PM

Overall Score: 1 Star Rating   1.2  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Joe

My Review of Bill Kay Honda:
Went in to look at a used car with an asking price of about $14,000. Salesman (Joe) was rude and rushed us. Asked us to exceed the speed limit on the test drive. Warranty price quoted from same warranty company was over $500 higher than at 2 other competing dealerships. When I asked for a discount off sticker price the salesman told me "You can leave now" and pointed at the door. Will NEVER buy a car here.

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