
Bill Luke Tempe
Tempe, AZ
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Pleasantly Surprised! NOTICE: This review is for the Sales Team Only. --- Tony was a pleasant surprise! We have been shopping for a reliable car that is affordable. NOTICE: This review is for the Sales Team Only. --- Tony was a pleasant surprise! We have been shopping for a reliable car that is affordable. We have been through 6 dealerships in a weekend. 1 of the 6 dealership was proper but still pushy. Another of the 6 dealership did not even offered to let us test drive the car... but he was ready to have us sign docs. One of the dealers refused to disclosed the pricing for 3 of the vehicle we test drove (even after asking for it several times during our interaction). The rest, well, p-u-s-h-y! We were about to postponed the car shopping after our sub-par experience. However, we came across "no Haggle price" on the internet at Bill Luke Tempe. We visited. Tony greeted us at the Lot, and inquired what vehicle we were looking to own. We told him we are not sure just yet. Tony gave us the lay of the land, and excused himself so we can peruse on our own. *hurrah* About 15mins later, Tony came out to follow up with us. We certainly felt that we were being helped by a Customer Service Advisor, and not by a pushy Sales Representative. Thanks, Tony! You Rock! More
Great Very informative and pretty much gave me what I asked for. Bud was very nice to work with. And he gave me the choices I wanted, not pushing things Very informative and pretty much gave me what I asked for. Bud was very nice to work with. And he gave me the choices I wanted, not pushing things on me. I would send anyone to go and see him. I have never liked buying a car but this was a totally new experience. I would definately go back when I am ready to buy again. More
Car buying made fun and easy! Bill Luke Fiat has a great salesman named Tony Cole. He was polite, funny, knowledgable and made the whole car buying experience enjoyable. We had a f Bill Luke Fiat has a great salesman named Tony Cole. He was polite, funny, knowledgable and made the whole car buying experience enjoyable. We had a few bumpy moments, but Tony handled it all. We drove away in my new Lexus with a great feeling and experience thanks to Tony. More
Excellent!!! After I finished all the paperwork and I bought a Ford Explorer, I had to leave the car in the Bill Luke FIAT because I had to turn in a rent car. On After I finished all the paperwork and I bought a Ford Explorer, I had to leave the car in the Bill Luke FIAT because I had to turn in a rent car. On the next day, all of sudden I changed my mind to buy a different Ford Explorer. I made a call in the morning. Then, they just made it happen. Now I'm very satisfied with my car. More
Tony at Bill Luke Fiat Worked with Tony and he was awesome! Very professional and made the experience a pleasure! He never became pushy and was awesome throughout the proces Worked with Tony and he was awesome! Very professional and made the experience a pleasure! He never became pushy and was awesome throughout the process. More
Pleasurable Experience from Start to Finish I would definitely recommend Bill Luke Fiat to anyone looking to purchase a new car. I received great service from the start. My Sales Specialist Ch I would definitely recommend Bill Luke Fiat to anyone looking to purchase a new car. I received great service from the start. My Sales Specialist Charles White was wonderful. He was personable and I did not feel pressured by any means. Charles went above and beyond to help me through my purchasing process. I worked briefly with Robert Traslavina and he was a pleasure to work with also. He was able to get the financial side of my purchase handled and I was able to secure lower financing then expected. I appreciate the friendliness Ginger provided when signing documents as well. The service center was amazing and Sigi was courteous and pleasant to speak to. Doug was also someone that I had brief discussions with & due to all of these positive interactions and a job well done, I would tell any of my friends or family to stop here 1st when searching for their next vehicle. Thank you for getting me into my 2013 Ford Fiesta. She truly is my new lime squeeze. More
We STILL do not have plates, going on 3 months. No customer service. We are still waiting for our plates. It's been nearly 3 months. Chad messed up paperwork and didn't tell us until 2 days prior to No customer service. We are still waiting for our plates. It's been nearly 3 months. Chad messed up paperwork and didn't tell us until 2 days prior to expiration. We had to go to MVD to get an extension and pay for it. No reimbursement from Bill Luke. I've contacted Eric Luke and Steve Sprute via email for help. No response. We've been there 2 times because of their errors. No compensation, no apologies, nothing. More
Kevin Landers Sales Specialist I am so.happy with my experience working with Kevin to purchase my new Fiat. I would recommend anyone who wants to buy a car to contact Kevin Landers. I am so.happy with my experience working with Kevin to purchase my new Fiat. I would recommend anyone who wants to buy a car to contact Kevin Landers. He is knowledgeable, patient and did not try to push me.into a purchase but helped me to make an informed decision. I had a great experience.working with Kevin Landers and would do it again! More
Bought a car that day My wife and I went in to look at cars with a make (Ford Explorer) and price in mind. Kevin Landers was our salesman. He showed us the large inventory My wife and I went in to look at cars with a make (Ford Explorer) and price in mind. Kevin Landers was our salesman. He showed us the large inventory and was very helpful. We found a car we like and we sat down for the dreaded "numbers" talk. To our surprise the numbers were right where we wanted to be with the purchase and with our trade in. We will be back there for our next purchase. More
Hands down, the best car buying experience I've ever had. Prior to my experience with Bill Luke Fiat, and specifically John McCready, I had checked around at a few other dealerships and had experiences that w Prior to my experience with Bill Luke Fiat, and specifically John McCready, I had checked around at a few other dealerships and had experiences that were less than stellar. John, however, was nothing short of the best salesman I've ever had the privilege of working with. He's honest, straight forward, genuine, and to the point. He's not overly pushy or overbearing. He's super friendly and definitely someone who goes out of his way to make the car buying experience a smooth ride for you. It was a pleasure working with him and ultimately buying my 2013 Dodge Avenger from him. While the entire Bill Luke's staff delivered a great car buying experience, I would fully recommend asking for John "From Jersey" McCready. Thanks, John! More