Bill Page Honda

5/5 Stars – Exceptional Experience with Sam N. at Bill Page Honda! I recently purchased a 2027 Honda CR V Hybrid Sport from Bill Page Honda and had the absolute pleasure of working with Sam N.. I at Bill Page Honda! I recently purchased a 2027 Honda CR V Hybrid Sport from Bill Page Honda and had the absolute pleasure of working with Sam N.. If you are looking for a stress-free car buying experience, Sam is the person to see. From start to finish, his communication was excellent. He was incredibly responsive, answered all of my questions thoroughly, even after hour, and kept everything clear and transparent throughout the entire process. What impressed me most was his honesty; there were no hidden games or unexpected surprises. Car shopping can often feel overwhelming, but Sam provided a completely no-hassle, zero-pressure environment. He was deeply friendly, respectful, and highly professional, taking the time to understand exactly what I needed rather than just trying to force a sale. Sam truly went above and beyond to make the process smooth and easy. I highly recommend him to anyone visiting Bill Page Honda—he sets the gold standard for what a car buying experience should be! More

I Called On Se 9,2025 at 11:15am. Asked how much it would cost to test an alternator they previously replaced. The phone representative explicitly told me it would be completely free Asked how much it would cost to test an alternator they previously replaced. The phone representative explicitly told me it would be completely free and scheduled an appointment for Thursday September 10,2026 at 8:01am. He said we are open since 7am, but 7am was too early for me, so I picked 8am slot. The confirmation message was sent to me on the same day , Wednesday September 9, 2026 at 11:21am. I postpone 8:01 am Thursday appointment , on Friday September 11,2026 at 11:30am slot. I arrived at Bill Page Honda on Friday September 11,2026 at 11:00am. When I arrived the service advisor demanded a $195 fee for diagnostic. I said I do not want a diagnostic, I do not want you to figure out the reason why the battery light comes on sometimes, I just want to check the alternator which is replaced years ago by you. When I asked to speak to a manager , I was rudely told' do you want to hear the same answer? And he continued that manager Tom was at lunch at 11:00am. I was told to move the car out of the way. I, later at 12:09 on the Friday September 11,2026 called the actual manager , Tom Lanzone, who defended his staff and stated "nothing is for free" , why did you leave, we could have looed at your car for $195, instead for honoring what his team promised over the phone. I took my car to another shop. They found the alternator was perfectly fine, the battery connectors just needed a quick clean. bill page Honda tried to charge me $195 for a fake diagnostic while treating me with absolutely disrespect . Avoid their service department You do not have the list of people I talked . I do not remember the name of representative. I am forced to pick one to be able to submit my review More

PRE-OWNED dealership Dishonest. Poor internal communication. Bait and switch. We had a signed hold agreement, multiple texts with the sales person, and their AI assistant, we were a Poor internal communication. Bait and switch. We had a signed hold agreement, multiple texts with the sales person, and their AI assistant, we were at the mechanic getting a pre-purchase inspection on the car when they sold the car out from under us. Cost us time, money, and caused a lot of stress. They also did not do the repairs that were a part of the signed hold agreement. More

Alfonso was a pleasure to work in my recent purchase of the Honda Civic Sport. He is very patient and informative in answering my many questions. Whether in the market for a purchase (new/used) or in need the Honda Civic Sport. He is very patient and informative in answering my many questions. Whether in the market for a purchase (new/used) or in need of service, I highly recomment Alfonso in sales and Jeremy for service. The entire staff at Bill Page are professionals in every sense, and the dealership is one you can count on. They have exceeded my expectations with each and every visit. Thank you and Happy Holidays to all --- I love my new Christmas present!! More

Jon was AMAZING. Great pleasure to purchase a new car with Jon. Jon was very kind, helpful, patient and very knowledgeable. The process is very quick and no stress. S Great pleasure to purchase a new car with Jon. Jon was very kind, helpful, patient and very knowledgeable. The process is very quick and no stress. So glad to have him as a consultant. More

My Salesman Thanh (David) Ho was so helpful and he made buying a car was a pleasure unlike others I have dealt with from other dealerships. David Ho definitely deserves high praise for everything he helpe buying a car was a pleasure unlike others I have dealt with from other dealerships. David Ho definitely deserves high praise for everything he helped me with and the people worked at the dealership were very hospitable. More

Always had a good experience with Jon and the rest of Bill Page Honda falls church... Bill Page Honda falls church... More

Jon was very patient and kind, as well as informative and helpful. He made the whole process as easy and quick as possible. helpful. He made the whole process as easy and quick as possible. More

I have a medical illness and offered to pay full price cash for a vehicle they were selling. I live 60 miles away and they were told I could only come in once they told me if they could do a warrantee or cash for a vehicle they were selling. I live 60 miles away and they were told I could only come in once they told me if they could do a warrantee or not. They agreed to receive the asking price in cash and I had no trade. They stated they would put the package together so I could come in. 3 days later they notified me they sold the car to someone else. Do not take them at their word as they will sell the car out from under you. If disabled, for sure stay away. They will not work with you. More

Went to this dealer to sell my vehicle with a KBB cash offer. When they inspected the vechcle they pulled off the a pillar panel and claimed it was damaged when it came in and said it would require full a offer. When they inspected the vechcle they pulled off the a pillar panel and claimed it was damaged when it came in and said it would require full air bag tear down and repair from their service center. Offered 5,000 less than the kbb cash offer and tried scamming me damaging my vehicle in the process. More