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Bill Page Toyota

2923 Annandale Road, Falls Church, Virginia 22042
Sales: (703) 532-8800
Parts: (703) 532-8809

Makes: Scion|Service Center|Toyota
 
Good
81% Recommend

Overall Rating 4.4

53 Lifetime Reviews

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Bill Page Toyota
53 Lifetime Reviews

Hours: Closed

Bill Page Toyota Info
Hours
Amenities
About Bill Page Toyota

About This Dealer | Hours of Operation | Amenities

About Bill Page Toyota

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 9:00 PM

Saturday 9:00 AM - 8:00 PM

Sunday 11:00 AM - 6:00 PM

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 5:30 PM

Tuesday 7:30 AM - 5:30 PM

Wednesday 7:30 AM - 5:30 PM

Thursday 7:30 AM - 5:30 PM

Friday 7:30 AM - 5:30 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Authorized Parts Store
  • Television
53 Dealership Reviews
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Reason For Visit
Sales (New)

"THEY ARE SCAMMER"

BE AWARE OF SCAM!!!! They will kiss your butt to sell the car and it seems like you are getting a good deal, but make sure you read EVERYTHING BEFORE SIGN ANYTHING!!!. We were being told that they will give discount on certain products and on the car, but when I checked the finance paper at home, they charged everything full price and added all kinds of fees. When I spoke to salesman (Kwang Kim) and manager they said " why are you bring this up now?" when it has been only about a week...... When we negotiated the price, we set it for certain amount and we were being told that it includes everything such as delivery fee, processing fees and plates but in the paper they included again... If it was different by little bit I would let it go, but the difference was over $3000.... When you buy a car from them make sure bring a CALCULATOR with you!!!! and READ EVERYTHING before you SIGN. Even though they said its 0% interest when you sit down and start calculating it's not 0% interest, its more like 2% interest because they will charge you delivery fee twice and and add unreasonable fees without explanations. If I knew this was gonna happened I wouldn't have gone to THIS DEALERSHIP.... I've had 4 Toyota cars before but this is the treatment I get???. Special Thank you to BILL PAGE TOYOTA because of you guys, I will never buy Toyota again, I just wanted to the royal customer to Toyota but You Guys RUINED it.

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Employees dealt with

Kwang Kim


Reason For Visit
Service

"Always Responsive with Quick Service"

No matter what I needed done to my Toyota Venza, I knew I could count on the people at Bill Page to take good care of me and my car. Anytime I call Moji, he makes it seem like my car is his top priority!

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Reason For Visit
Sales (Used)

"great service"

Buying a car is never a think one wants to do, however Mark made it a very acceptable process. I found the car on the internet and called the dealership and dealt with Mark. I live about 70 miles from the dealership and the deal done with him on the phone. He made it happen. I was at the dealership about 1 1/3 hours and drove the car home. You have a great salesman, you should not lose him. Great job Mark.

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mark kern


Reason For Visit
Sales (Used)

"Wow, Fantastic Experience"

Bill Page Toyota is a family dealership that apparently takes care of their employees -- the employees seem to all have been their an appreciative amount of time and it shows. I bought a used Mercedes SLK 280, five stars for Ali Alkadi and his staff for their customer service. Ali Alkadi in the used car department drove a hard bargain on my trade-in, and was not even close to the blue book value of my trade in. I was offered $2k for my Mercedes trade in and sold it on Craig's List five days later for $6K; I completely understand this. Ali was extremely friendly and helpful and was my first contact with the family that is Bill Page Toyota. I am a bit frustrated that when I bought the used car I was not informed that Bill Page would correct any deficiencies on the car within the first 30 days; please inform your used car customers of this great service in the used car department. In spite of the fact that I took the Mercedes back for the blower motor well after the 30 days, Ali was very reasonable and was only concerned with making me satisfied. Ali made sure that the blower motor was fixed and did not charge me anything. Ali converted a long time Mercedes and Honda owner (me) to a Bill Page customer. I will always shop at Bill Page Toyota first on my new or used car purchases in the future. Just amazing service from Ali and his staff. Very very pleased with this first contact with Bill Page Toyota. Fantastic inventory as well. I dealt with Celso Oliveres in the service department to get the blower repaired. Words cannot describe the Service Department at Bill Page Toyota. Wow. The friendly and efficient service I received sealed the deal on making me a Bill Page customer. I also own a 2012 Chevrolet Camaro and I am going to take the car to Celso if Toyota can work on it. This is until I replace the Camaro with a Bill Page automobile very soon. Indescribably kind and efficient service. Work with Celso in the service department and you will see exactly what I mean. I am 52 years old, a disabled veteran, and customer service means everything to me. When I cross a kind person wherever I go I thank them for that; always. If I cross an unreasonable person in my life's dealings I also make that right. Bill Page Toyota is a fantastic dealership for their family oriented customer service -- I challenge you to find this anywhere in a dealership. I think that Bill Page even comes to work at the dealership every day and this shows -- he cares. I have nothing more to say. Visit Bill Page Toyota and you will see what I mean.

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Employees dealt with

Ali Alkadi and Celso Olivares


Reason For Visit
Sales (New)

" Great Dealership and Sales Professional"

Experience was stress free. Kind and knowledgable sales person (Kwang Kim). He did great job making me feel like my purchase was important to him, the dealership and Toyota. Great car.

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Employees dealt with

Kwang Kim


Reason For Visit
Sales (New)

"I have bought a Toyota Camry hybrid on October 3/2013 ..."

I have bought a Toyota Camry hybrid on October 3/2013 and I couldn't register the car in another state. because of their ugly bureaucracy and handling of documents. They help loose the Title of the car, and because of their inefficiency, couldn't get the registration for 5 month and counting. I wouldn't recommend this dealer even to any body.

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Reason For Visit
Service

"Celso is the gem at Bill Page Toyota. After visiting..."

Celso is the gem at Bill Page Toyota. After visiting Ourisman in Fairfax, I felt outrageously taken advantage off when my service manager left. It was time to find another dealer. Celso greeted me day 1, and 8 years later, he is the man I call when I need service. Attentive and courteous are two attributes that appear to be in really short supply at service departments in dealerships. When I was in the market for a new Prius, I asked him if it mattered whether I bought the car from his dealer from his dealership. While he encouraged me to talk to the sales people, he also promised that it would not make a difference in our relationship. I wound up buying a car in Annapolis, and have serviced it at Bill Page Toyota. Moji Ahmadi, the service manager is also very considerate at that dealership.

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Employees dealt with

Celso Olivares


Reason For Visit
Sales (Used)

"From the first phone call after submitting an internet..."

From the first phone call after submitting an internet inquiry, this team was so helpful and professional. Mark phoned me twice and we arranged to meet today at 1PM> I had a question about the vehicle and Tom took the time to look up the information and call me back promptly. David was so knowledgeable about warranties and finance and even that part was relatively easy. We felt respected as customers. Mark was ready with our car when we arrived and answered all our questions, or went to ask and find out. We bought the car right then and there, even though there were other cars available at other dealers. We got a great deal and a really good experience.

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Reason For Visit
Sales (Used)

"Mark was very helpful and friendly. He made us feel very..."

Mark was very helpful and friendly. He made us feel very comfortable in deciding to buy our car. We are very grateful to find people like him!

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Employees dealt with

Mark Kern


Reason For Visit
Sales (Used)

"I contacted Bill Page Toyota via internet in search of a..."

I contacted Bill Page Toyota via internet in search of a specific vehicle. Within a couple of weeks they located the perfect vehicle for me, detailed it and had it for delivery as promised. Jose Garcia, from the internet sales department, initially contacted me with the great news. Although the vehicle had just arrived at the lot, Jose ensured it was ready for my review and inspection. After a test drive I was ready to talk sales. Without pressure, Jose discussed vehicle options and the price was extremely reasonable - well below the market value. After my purchase Bill Page retained the vehicle for a couple of days to ensure it was properly detailed and exceeded my delivery expectations. I've had my Camry for a couple of weeks and have been contacted by Jose as a follow-up which talks to their great customer service. The folks at Bill Page understand customer service and work in the realm of the reasonable; I'll contact them for my next vehicle purchse.

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