We came to Bill Page Toyota, as it was the nearest dealership identified to us by the Navy Federal Credit Union New Car Purchasing Program. We drove the 16 miles here, having first checked at a nearer dealership.
Afroze Khan, the recommended Navy Federal specialist, met with us quickly upon our arrival. He impressed us immediately with his sharp, neat appearance and quiet, knowledgeable, low-key demeanor. My wife and I rapidly connected on a personal level with him, as well. Speaking to him was like speaking to a friendly tax and investment counselor, as opposed to a new car salesman! Of course, it turns out he was also the sales manager for Bill Page Toyota.
He explained the program and the pricing structure for the Navy Federal program, pointing out details that were favorable to us, even if not quite so to the dealership, and explained how it was nevertheless valuable to the dealership. We talked about the models we were interested in, and the features, and immediately got his bottom line pricing: no trotting into the back room and car sales-ese from a slicky slaesman trying to squeeze a couple thousand out of us. We pulled out our apparently-lower pricing info from the other dealership, and he pointed out clearly and patiently that his was actually considerably lower.
He also, unrequested, ran some cost comparison sheets showing clearly how our Navy Federal 1.49% financing was cheaper than the 0% Toyota financing--due to the differing rebates for the two rates. This saved us another $1000.
He also recommended we look at other models whose features were identical, but would cost us less.
When we'd made our minds up, he called around and located the exact model & features we wanted: no mysterious checking into the ether and waiting to find out after several days. He explained clearly how unmysterious the process was.
Wonderful! No gobbledygook. No pressure. No back-and-forth negotiating. Just a quick and clear bottom line with explanation how it truly was a great and favorable bottom line for us.
We were then linked to the rest of the friendly, knowledgeable staff--thanks Cecil Lett, Don, and Chris Kim!--who took our info, did their research, explained all, and put us behind the wheel of our brand new, exactly-as-imagined Prius V not but a couple of hours after first meeting Afroze.
Thank you, Bill Page Toyota!
I Recommend This Dealer:
Navy Federal Purchasing Counselor: Afroze Khan; Sales: Cecil Lett; Finance: Chris Kim
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