Bill Ray Nissan

Great Service Department! I highly recommend the service department at Bill Ray Nissan. They are quick, efficient, and anxious to please. The waiting room is clean and comfort I highly recommend the service department at Bill Ray Nissan. They are quick, efficient, and anxious to please. The waiting room is clean and comfortable with complementary beverages. I would never hesitate to refer anyone there. More

OIL CHANGE WITH NO OIL BY TECHNICIAN! I took my car in for simple oil change and the technician did all the steps for the oil change but didn't put oil in the car which lock up my motor. T I took my car in for simple oil change and the technician did all the steps for the oil change but didn't put oil in the car which lock up my motor. The dealership said they fix it but put a junk yard motor in my vehicle which had several noises which I had to take back the several times within a 2 to 3 week period. After finally getting my vehicle, and still dissatisfied with a noise in the motor, I found another problem. The problem was then my starter having a continuing spin as it start. I spoke to the service manager Richard which told me that they will not fix anything else on my motor for which they mess up from the beginning. The service manager have me very upset for their lack of quality service on a simple oil change job that they mess up my engine. ONE OF THE WORST EXPERIENCE EVER WITH A SERVICE DEALERSHIP. NEVER SERVICE YOUR VEHICLE HERE BECAUSE YOU DON'T KNOW WHAT MAY HAPPEN!!! More

HORROR AFTER THE SALE I PURCHASED A 2008 NISSAN FRONTIER FROM BILL RAY NISSAN. WITHIN A WEEK IT BROKE DOWN AND I HAD TO FIX IT ON MY OWN, IT WAS LIKE, SCREW YOU YOU DIDN'T I PURCHASED A 2008 NISSAN FRONTIER FROM BILL RAY NISSAN. WITHIN A WEEK IT BROKE DOWN AND I HAD TO FIX IT ON MY OWN, IT WAS LIKE, SCREW YOU YOU DIDN'T BUY THE $2000 EXTENDED WARRANTY. THE SALESMAN, DOMINICK, MADE SEVERAL PROMISES WHEN WE BOUGHT THE TRUCK, BUT THAT CHANGED AFTER THE SALE. HE NOW SAYS THAT HE IS NOT A MECHANIC. THE TIRES ON THE TRUCK WHEN I PURCHASED WERE MICHELINS, BUT NOT WHEN I PICKED IT UP. LOOKS LIKE WHAT THEY SAY ABOUT CAR SALEMEN IS TRUE. BE VERY CAREFUL AT THIS DEALERSHIP, THEY TRY TO BE VERY FRIENDLY WITH YOU TO GET YOU OFF GUARD THEN STICK IT TO YOU. THE SALESMAN, DOMINICK SAT THERE FOR AN HOUR TELLING US HOW THE DEALERSHIP WILL TAKE CARE OF YOU AFTER THE SALE, YEAH. More

Repair Shop Rip Off Very dissatisfied with their repair center. After my wife had her 2012 Nissan Rouge (27K mi.)repaired at Bill Ray Nissan the vehicle was returned to u Very dissatisfied with their repair center. After my wife had her 2012 Nissan Rouge (27K mi.)repaired at Bill Ray Nissan the vehicle was returned to us with a rattling noise. So my wife brought it in to have them look at it. They claimed it was now a faulty alternator and gave her an estimate of nearly a thousand bucks to repair. I took the alternator out today and brought it to a reputable parts supplier with an alternator test center. The technician said there was nothing wrong at all with the alternator. After installing the alternator back in the car runs fine. But still has the rattle. I will never bring another vehicle there or ever recommend anyone to go there! More

POOR CUSTOMER SERVICE Within the last year I have had my A/C worked on 3 times. I contacted Nissan Corp regarding the A/C still having issues and they assured me the servic Within the last year I have had my A/C worked on 3 times. I contacted Nissan Corp regarding the A/C still having issues and they assured me the service manager would call me back. A week later I still have not received a call from anyone from the service dept. Two thumbs down for customer service from this dealership. More

Love my new car! Love my 2017 Maxima, great car and experience. Very nice dealer experience, great facility, great ownership!! I will buy all my new cars here and so w Love my 2017 Maxima, great car and experience. Very nice dealer experience, great facility, great ownership!! I will buy all my new cars here and so will my friend and family. More

“One-Awesome-Team” The whole team at Bill Ray Nissan (Sales & Service) is “One-Awesome-Team” that I highly recommend that you also select as your primary auto company. “ The whole team at Bill Ray Nissan (Sales & Service) is “One-Awesome-Team” that I highly recommend that you also select as your primary auto company. “6 stars!” I have been a fully satisfied customer of Bill Ray Nissan for approx 15 years. I have always had high quality service, by very courteous and professional staff. Over the years, I have purchased two new cars there, and had at least four of my inuse-cars fully-serviced by their excellent service department. The Sales & Finance experts I’ve purchased from are Bo Rhodes & Kelly Bailey. They gave me a very fair trade-in valuation and an awesome sales-price of our 2017 Murano-SV. Bo & Kelly were very informative & courteous to my wife & I. The whole transaction was smooth and rewarding. I’ve been a devoted customer (almost 100% ‘exclusively’) of the Bill Ray Nissan Service Department for over 15 years. Service Managers Richard Morris & John Wright have always Always provided the utmost in customer-care. Their whole staff is professional, reliable, thorough and courteous. Their senior lead mechanic (James Frazier) has extensive technical training on all the latest Nissan & Infiniti technologies. They have all the latest tools & equipment, their workshops are clean & organized, and the whole Service Department facility has recently undergone a new sleek-n-modern renovation including a comfortable waiting-room (with WiFi, TV & beverages). My advice: Get to know the Bill Ray Nissan team (even if you don’t necessarily own a Nissan or Infiniti brand, as they can easily handle many different makes & models). You’ll also come to realize that they’re a super high-quality team which differentiates them higher than the competitors. Sincerely, Dean Kowal, Winter Springs, Florida (June 7 2017) More

Don't trade a car in here We had read reviews before about the value that your trade-in was given at the dealer to offset their low prices. I guess we had to see it for oursel We had read reviews before about the value that your trade-in was given at the dealer to offset their low prices. I guess we had to see it for ourselves. We did. The trade value offered after finding a car and getting a good price was 4 thousand less than other dealers in the area. The place also is a construction zone with very little usable space inside at this time. More

Reza is awesome Omgosh we had the best experience here working with Reza. He was super nice and delivered on everything we asked for. Reza got me the exact car i wan Omgosh we had the best experience here working with Reza. He was super nice and delivered on everything we asked for. Reza got me the exact car i wanted with the accessories i really wanted. He responded immediately and we couldn't be happier! More

Excellent all around. My last two vehicles purchased have been through Bill Ray Nissan with the same salesman, Murphy Santana. When it came time to purchase a new vehicle I My last two vehicles purchased have been through Bill Ray Nissan with the same salesman, Murphy Santana. When it came time to purchase a new vehicle I reached out to him again which says a lot when it comes to purchasing a new car! He clearly gives you the breakdown in pricing and what your options are, which is a great price when compared to other dealerships in town. I highly recommend this dealership. Their sales, finance and service team are fantastic. More