Bill Ray Nissan

I've had my Nissan Pathfinder worked on over the years at Bill Ray Nissan and my experience in dealing with David Ray, his son and James Frazier and the Service Managers has been like dealing with members of Bill Ray Nissan and my experience in dealing with David Ray, his son and James Frazier and the Service Managers has been like dealing with members of my own family. Whenever I make an appointment I'm greeted when I walk in. The staff always asks me if I need a ride anywhere and they are happy to do so when I've asked. The waiting area is clean and the whole dealership experience is second to none. I've had situations where my car had to remain at the dealership overnight and they were kind enough to give me a loaner vehicle to use until my car was repaired. My car is always waiting for me when they say it will be and the car is always washed and in perfect condition when the job is done. They have the best staff of any dealership that I've dealt with and it all starts at the top. David Ray runs a tight ship and he is always interested in feedback on the experience I've had with his whole operation. He has even called me personally after receiving my feedback which is unheard of in the car industry. Overall, I would rank them #1 Dealer in the greater Orlando area. More

Bill Ray Nissan treated us right My wife and I have Bill Ray Nissan treated us right My wife and I have been looking for a new car for the past few weeks and have been to many dealerships. We've lear Bill Ray Nissan treated us right My wife and I have been looking for a new car for the past few weeks and have been to many dealerships. We've learned that the dealer is as important as the car itself. After narrowing our choices down to a few models, it was the Bill Ray Nissan dealership that won us over. Our first contact was over the internet. Bo Rhodes got in contact with us immediately. By this time we had become leery of the dealership experience, but when we arrived Bo was welcoming, honest and worked hard to find us the car we wanted at the price we were willing to pay. Thank you Bo. After we agreed to purchase our new car, we were put in the capable hands of Mark Hobbs who led us through all the paperwork. There is LOTS of paperwork, but Mark made it a pleasant experience. Thank you Mark. After the sale Bo was terrific going over all the details of the car before we left the dealership. New cars are certainly complicated machines, but Bo made it easy for us to understand. I would recommend Bo to anyone who would appreciate his straightforward approach. Who wouldn't? Overall, the dealership is as neat as a pin. It looks as though the facilities have been recently upgraded. Up front, the sales area is open and welcoming. The parts and service department, as well as the lounge area for customers, are all thoughtfully designed. Even the bathrooms are spotless. There is a lot of hustle and bustle but in very professional manner. We strongly recommend this dealership. More

We were greeted right away with no pressure. Freddie did everything we asked to look at. My husband has limited walking ability, so Freddie brought another Altama to show us and we took the first one, the everything we asked to look at. My husband has limited walking ability, so Freddie brought another Altama to show us and we took the first one, the price was just right. We will be back. More

If you in the market for new/used car, Bill Ray Nissan is your place. I was looking to buy a car so i went to Bill Ray Nissan. I receive great service from salesman Freddie Richardson. He took time to expla your place. I was looking to buy a car so i went to Bill Ray Nissan. I receive great service from salesman Freddie Richardson. He took time to explain the process of buying a car and the prices were low. If they don't have what you looking for, it does not mean they may not have something else for you. They have a large variety of cars. Plus everyone was pleasant, and offered snacks and drinks while I waited. It was great experience and the fear of buying a car is GONE. Thanks to a great team and salesman Freddie. More

I purchased my first Datsun 620 pickup from them @ 1979, I pretty much wore it out. A few years later I purchased a Datsun/Nissan 720 pickup @ 1985 from them. My salesman was Herb Macaya ( he still works th I pretty much wore it out. A few years later I purchased a Datsun/Nissan 720 pickup @ 1985 from them. My salesman was Herb Macaya ( he still works there !!! ). Since then, over the years I have purchased a B210 "Sunny", 240SX SE, a Maxima, Sentra SER, Frontier pickup ( I still have ), and recently a new Sentra LTD. I purchase several used non-Nissan vehicles also, A VW Passat, Mazda6, Honda Accord, and few others. I like the people there, its not a high pressure sales enviroment. They have always made me feel welcome and you always get a good fair deal. I like the Nissan product, very reliable. Their after sale service is first class, You pull in for oil changes and they take over immediently. In less then 30 minutes your car is returned with fresh oil, tires aired up, and a quick outside wash. For less than 20 bucks!!!! To me, its a no brainer. Bill Ray is #1. More

In the last 10 years my husband and I have purchased 4 cars from Bill Ray Nissan dealership.Each employee we have dealt with has been extremly professional and exceeded our expectations every time.We live cars from Bill Ray Nissan dealership.Each employee we have dealt with has been extremly professional and exceeded our expectations every time.We live 45 miles from the dealership and have our two vehicles serviced only by Bill Ray Nissan.They are the best and we would never think of purchasing a vehicle from any other dealership.Nissan can be proud of this team of professionals they are what others should strive to be. More

i have been buying and doing business with Bill Ray Nissan for about 5 years. my last three cars; a nissan altima coupe, a nissan Rogue and Nissan Juke were all purchased and leased from Bill Ray and Nissan for about 5 years. my last three cars; a nissan altima coupe, a nissan Rogue and Nissan Juke were all purchased and leased from Bill Ray and i also recommended them to a friend who purchased a vehicle and is very satisfied. Ramon Garcia was my salesman and has been extremely courteous, knowledgeable and honest with me throughout my transactions. the service department has always gone above and beyond to take care of my vehicle and any issues i may have been experiencing. all of the staff treat me with respect every time i visit. i will continue to do business with Bill Ray and would recommend this dealership to anyone. More

I had a wonderful buying experience! This is my first time buying a car and I felt very comfortable at Bill Ray Nissan. I have been to many other dealers who jerked me around and ultimately didn't care f time buying a car and I felt very comfortable at Bill Ray Nissan. I have been to many other dealers who jerked me around and ultimately didn't care for my needs. At Bill Ray Nissan I was greeted by friendly and welcoming staff. I was given great information and shown many options to meet my needs. They didn't play games when we sat down to discuss numbers and they didn't pressure me to do anything I didn't want to. I went there with a set budget and spent less than I anticipated. I would definitely recommend Bill Ray Nissan to any who is in the market for a new/used car at an affordable price! I just want to Thank Freddie for the GREAT service and AMAZING deal! I am loving my 2011 Nissan Rogue! Thanks so much! -Heather More

Buying my new car from Bill Ray Nissan was truly the best car buying experience I have ever had... and I have bought hundreds of cars in my lifetime. No other dealer ever gave me this HIGH level of customer car buying experience I have ever had... and I have bought hundreds of cars in my lifetime. No other dealer ever gave me this HIGH level of customer service. I did not even have to leave my office to pick up my new car, they sent 3 guys to deliver it to me at the office and take care of the paperwork right in my own conference room...AMAZING!!! They (the whole Bill Ray Team) made me feel so appreciated...I felt like I was their only and most important customer! So I just wanted to share my appreciation to them for making what can be such a chore (buying a car) into a fun and enjoyable experience. I am so happy I am about to buy another car from Bill Ray Nissan:) More

My 2005 Nissan Murano needed to much maintenance and upkeep. Rather than keep repairing the car we decided to trade it in while we still could for a newer Versa - we liked the gas mileage the Versa gav upkeep. Rather than keep repairing the car we decided to trade it in while we still could for a newer Versa - we liked the gas mileage the Versa gave us. And we needed the gas savings to justify buying again. Our Service person - Colleen sent Freddie our way. He called me and we talked about meeting the next day at 9am. My husband and I meet Freddie and test drove the versa - it was a nice ride, I was very impressed with how smooth the car drove. Freddie was very helpful and gracious! But there was another car I wanted to look at - the Juke - I knew that possibly it was out of our price range. But Freddie showed us a used model with low miles .. I drove it and was in love .. such a cute car, very unique ! drove great. They checked our car, gave us the breakdown of what both cars would cost us minus the trade in. We were pleased with the Versa price, but the Juke ( the car I really wanted ) was way out of our range. We felt no pressure at all to make a deal that day which was a very nice feeling ... We left to go back home to look over our budget again. Then we went back out to compare other cars. During the rest of the day we visited 2 more dealers and I saw other cars that were nice too - but I just kept thinking about that little electric blue Juke. We called Freddie back, to let him know we were going to take another car at another dealership because the price was just to good and we thanked him for his time and effort. I was so sad I wasn't going to get that little Juke... During that time Freddie contacted his managers and they were able to come down to the price on the Juke that my husband could no longer say no to me ... Freddie and the staff really worked super hard to make it possible for me to have the car I "really wanted" and could afford. More