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Bill Talley Ford Inc.
Mechanicsville, VA
47 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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47 Reviews of Bill Talley Ford Inc.
March 03, 2025
Took my Explorer in because it was misfiring pretty badly and the check engine light came on. They identified a few other problems (as always), and changed a spark plug. When I got it back the next day, the and the check engine light came on. They identified a few other problems (as always), and changed a spark plug. When I got it back the next day, the check engine light is no longer on but it's still misfiring. More
by DJphoto
Employees Worked With
Roy
February 28, 2025
The salesman was very knowledgeable and listened to what we needed in a vehicle. He was very honest and went the extra mile to get us what we wanted. Kenny Jones has become a good friend and I would trust we needed in a vehicle. He was very honest and went the extra mile to get us what we wanted. Kenny Jones has become a good friend and I would trust him with any of my vehicle needs. More
by FurlongCC
Employees Worked With
Kenny Jones
February 20, 2025
We have gone Bill Talley for years. Top rate service always. From the receptionist to the service team. Mike Boland makes sure that you are satisfied with your purchase. Always availabl Top rate service always. From the receptionist to the service team. Mike Boland makes sure that you are satisfied with your purchase. Always available to answer your concerns. It’s our family’s choice in dealership when we are looking for a dependable vehicle. And it’s where we bring our cars for service. More
by Satisfied, customer
Employees Worked With
Doug Williams, Wayne Keaton, Michael Boland
February 03, 2025
I was impressed with the quick response by the transmission specialist in an effort to solve the issue with my 2024 Maverick’s transmission shifting too soon at low speeds. Unfortunately I cannot transmission specialist in an effort to solve the issue with my 2024 Maverick’s transmission shifting too soon at low speeds. Unfortunately I cannot say the same from one of the order writers, who ended passing me up for the customer standing behind me! More
by DB
Employees Worked With
Payton
December 17, 2024
I had some issues with my previous service. Long story short, several lug nuts on my van mistreated and the wheel studs broke. The entire wheel hubs on the passenger side had to be replaced. I Long story short, several lug nuts on my van mistreated and the wheel studs broke. The entire wheel hubs on the passenger side had to be replaced. I was afraid the situation would not be remedied. I’ve never had to complain about service on one of my vehicles before. Not only was it fixed, but it was at no cost to me. I wish I had not had the original issue, but things happen. Crystal was very helpful. They gave me a loaner while I waited at Christmas which went a long way towards changing my experience to a much more positive one. I really appreciate Bill Talley Ford taking responsibility for the issue. More
by Goldgrl77
Employees Worked With
Crystal Clowers Lee
