Blackstone Chevrolet
Fresno, CA
Filter Reviews by Keyword
By Type
Showing 278 reviews
I don’t like posting 1 star reviews, but my car was returned to me completely filthy after this dealership had my car for 5 months. They didn’t have the part needed for the repair for 5 months and refu returned to me completely filthy after this dealership had my car for 5 months. They didn’t have the part needed for the repair for 5 months and refused to provide me with a loaner vehicle during that time. On top of that, while the main repair was covered under warranty, I was still given a bill of $1000 for 4 hours of labor to change some wiring in the engine bay. When I asked for photos and other documentation of the repair the first few months I was repeatedly ignored until the bill came. When I pressed again when the bill was due, I was txted 1 close up grainy photo as “proof” of the additional work completed. The cherry on top is that I they didn’t even wash my car because they “didn’t know I was coming” even though I was traveling from 4 hours away to get the car and communicated this to them a week prior. I could not directly communicate with anyone because I never got a direct phone number or email and always had dial the main line and leave messages with reception which may or may not have been passed along. When I arrived, they didn’t even offer to wash it real quick while I waited, they just gave me the keys and sent me on my way. My car also needed an oil change, something I’ve had other dealers throw in for free previously. They didn’t address it. Overall absolutely terrible experience not only with GM but with this dealer specifically. I would take my car to every other Chevy dealer in California before returning here based on their lack of communication, lack of transparency, and lack of effort to do more than the absolute bare minimum. More
Great place to do business with completely satisfied with my entire purchase experience highly recommend to anyone looking for a new vehicle. my entire purchase experience highly recommend to anyone looking for a new vehicle. More
Garry gaynor and George villabos very fast and courteous on my purchase 2018 Hyundai sonata it has all the equipment I was looking for I give them 5 stars Edward bisuano thankyou on my purchase 2018 Hyundai sonata it has all the equipment I was looking for I give them 5 stars Edward bisuano thankyou More
My salesman Garry gaynor and mgr George villabos was quick in processing my deal I purchased 2018 Hyundai sonata limited very happy I give them 5 stars Eddie bishuanothankyou quick in processing my deal I purchased 2018 Hyundai sonata limited very happy I give them 5 stars Eddie bishuanothankyou More
Ruben and Yvonne romo I want to thank dany Jackson mgr and Garry Gaynor sales rep. For their service purchasing a Chevy equinox 2019 thank you for a good deal and Garry Gaynor sales rep. For their service purchasing a Chevy equinox 2019 thank you for a good deal More
I’ve always received excellent service from this dealership. It doesn’t matter if I’m purchasing a vehicle or taking it in for service. Thanks I appreciate it. dealership. It doesn’t matter if I’m purchasing a vehicle or taking it in for service. Thanks I appreciate it. More