Blue Grass Motorsports

Would give a zero if I could. I've owned my Cayenne for a few years now and it has been taken in for the settlement agreement against Porsche, Audi and VW. They fixed the glo pl I've owned my Cayenne for a few years now and it has been taken in for the settlement agreement against Porsche, Audi and VW. They fixed the glo plugs, wire harnessing and updated the computer in it. Per the settlement agreement, anything to do with the exhaust- parts and labor was to be covered. It has been in multiple times over the past few years to fix these issues. Several times I mentioned to Kyle and customer service that I kept having to add coolant and asked if this was normal to which he basically blew me off and they never responded to my email. I have texts and an email to prove this. When I contacted Porsche corporate it basically came down to the point that they can't make the dealership do anything. I've been losing coolant for a few years but it was small and couldn't find where it was coming from. Fast forward to this year, my mechanic found a pool of it when he was changing the oil. So I called them and set up an appointment. Since it was 2 weeks out of the settlement warranty, they refused to look at it unless I paid the hourly service charge $225 an hour and then maybe "they might offer a discount" to what needed to be done if it was related to the settlement. First, I'm not paying $225 an hour if "maybe" you're gonna help cover it. It should've been looked at for free since they have blown me off each time I have asked and then gone from there. Not to mention Kyle no longer works there. I wonder as I've said before if it's because I'm a woman and they didn't take me seriously. So now here we are. Manager has not been proactive to reach out to me or be the least bit helpful and until I pay to have it looked at by them, Porsche has closed my case. Would definitely never buy a car from them or have anything serviced for their ridiculously high prices of labor and parts. Go to your own mechanic and pay 1/4 of what they charge. Zero trust in them to do the right thing and take care of me as a customer. More

I held off on writing this review in hopes that BGM would make this right with me, thus here is my honest review. In July 2023 I purchased my Giulia Quadrifoglio from Alfa Romeo in Strongsville OH. It was th make this right with me, thus here is my honest review. In July 2023 I purchased my Giulia Quadrifoglio from Alfa Romeo in Strongsville OH. It was the most incredible car I have ever owned. In the first few months I had installed a $5k PPF, custom exhaust, vinyl pinstripes, and tinted taillights. In November I took my car to BGM for a turbo leak. I got a call on December 1st that there was a bit of an accident with my car. I went to pick up a loaner. Fuel was on E. I was told the damage to my car was severe but did not know the extent until the next day, when my phone was blowing up with social media posts about the accident. I was told an employee was test driving my car and was run off the road by a van which led to my car being launched airborne, landing on a 911 and hitting 2 other vehicles causing a quarter million in damages. They called me the following week and said insurance would handle it. However, the insurance would only pay out a certain amount, leaving me owing thousands out of pocket on my totaled car, not to mention the thousands I had just spent on PPF and other customizations. I met with David and kindly requested compensation, in hopes that I wouldn’t be left in debt from this situation. David was helpful and assured me they would cover the remainder of my loan and agreed to forward my request for additional compensation (for the recently installed PPF) to management. He later called me with good news and said my request was approved, and I should be hearing back shortly. I bought another car and told David I was ready to return the loaner/pick up my check, but he said they said they were still waiting on something from finance. I called every week for 3 ½ months. Eventually I got a call from David saying they needed the loaner back. I asked about the status of my check, and he said there was a misunderstanding, and the compensation I was promised was only for a discount on a new vehicle on their lot, and since I already purchased a vehicle the offer no longer applied. I met with CJ and said that no one contacted me to purchase a discounted vehicle in the past 3 months, otherwise I may have considered it. CJ was cooperative and responded in a timely manner. He said the discount could still apply if I traded in my new car for a car on their lot. I asked for numbers out of curiosity, and received a sales agreement from Jeff which listed my trade in for 7k under value, effectively canceling out any compensation I was promised. In conclusion, after owning my incredible Quadrifoglio for only 4 months, I took it to Blue Grass Motorsport for a turbo leak and wound up with a totaled car, thousands of dollars of debt, sky-high insurance rates because the accident is now on my record, false promises, and 3 months and counting of hassle, stress, and suffering. More

Always great service, welcoming people and positive experience . They always make the service fast and efficient experience . They always make the service fast and efficient More

Complete professionals from start to finish! We purchased a CPO Porsche Cayenne from Cesar and Max handled the financials and paperwork. Everything was in order and the transaction was smooth an We purchased a CPO Porsche Cayenne from Cesar and Max handled the financials and paperwork. Everything was in order and the transaction was smooth and efficient. The vehicle was immaculate and well cared for by the previous owner - representative of what was presented on the website and verbally. This was important to us as it is a 4.5 hour drive to the dealership. Competitively priced to the market. No hesitation to deal with Blue Grass Motorsports again in the future! More

I attempted a remote purchase of a vehicle from this dealership and the service I received was absolutely terrible. The personal service I received from the salesperson Mike Brady should have left him e dealership and the service I received was absolutely terrible. The personal service I received from the salesperson Mike Brady should have left him embarrassed. The deal was very simple from my end, a cash deal. The only steps necessary was for me to receive pricing from them and a request for shipping if they wanted to include that (I could supply my own shipper with no problem). The initial out-the-door estimate from him included large fees that were completely unexplained. When I was finally able to reach him for an explanation his answer was, “they are just a placeholder for now,” Really, $2K placeholders when I am trying to close a deal before a car sells. He promised on several occasions to get to his manager and clarify and get me final pricing . He promised to get back to me numerous times and did not unless I contacted him. Finally, after a week of this, I communicated to him that I need to get this closed today as it is already a miracle the car has not sold. His answer: “I am literally standing in line right now to talk to the manager.” Of course, he did not call me back. I attempted several more times to contact him with no success. Finally, I received the following text the next morning: “thank you for your interest. Car is no longer available.” I buy a lot of cars and I have to say that this was the absolute worse experience at dealer that I have had since I can remember. If this salesman worked for me he would be looking for a new job. But perhaps that is simply the culture there. I have no way of knowing. More

THE ENTIRE PORSCHE TEAM WAS ALWAYS HELPFUL AND KNOWLEDGEABLE ABOUT THEIR PRODUCTS. VERY FRIENDLY NEVER FELT PRESSURED TO PURCHASE A VEHICLE. BUT WE DID! KNOWLEDGEABLE ABOUT THEIR PRODUCTS. VERY FRIENDLY NEVER FELT PRESSURED TO PURCHASE A VEHICLE. BUT WE DID! More

Good service experience and work was completed as promised……service manager was very professional…..all went well. promised……service manager was very professional…..all went well. More

Always a pleasure working with the staff at Bluegrass Motorsport, I have been a customer of both their Porsche and Land Rover store's and nothing but good things to say! My recent service experience with Motorsport, I have been a customer of both their Porsche and Land Rover store's and nothing but good things to say! My recent service experience with Pablo at Porsche made me like the Brand, and dealership even better. Thank you! More

Blue Grass Motorsport has been great to deal with from the get go. Exemplary service- I would not hesitate to buy another car from them. the get go. Exemplary service- I would not hesitate to buy another car from them. More

As always great experience and awesome customer service. The staff is always very respectful of my time. They do an amazing job and what I like the most is that they will not sell me any service that I don' The staff is always very respectful of my time. They do an amazing job and what I like the most is that they will not sell me any service that I don't need. Great team! More