Bob Allen Ford - Ottawa

Great service. I was very pleased with the service I got at the dealership. Was a lot cheaper than where I was going. Very pleased with them. I was very pleased with the service I got at the dealership. Was a lot cheaper than where I was going. Very pleased with them. More

Pleasure to do businees with We were looking for a used car in great shape and found it at advantage ford. No high pressure sale just a honest sales person. We were looking for a used car in great shape and found it at advantage ford. No high pressure sale just a honest sales person. More

Really great staff. We were in the market for a used Expedition and saw one online. We went to the dealership an bought our vehicle, after the staff "jumped through hoops We were in the market for a used Expedition and saw one online. We went to the dealership an bought our vehicle, after the staff "jumped through hoops" to get us a loan and work for a good price. Just picked her up today, but were really pleased with everything they did for us/ Highly Rec More

New Facility same Poor service. Initially I thought I got a fair deal but after one year I have had to have it in the shop for a burnt out alternator, a bad ABS modulator and a new Initially I thought I got a fair deal but after one year I have had to have it in the shop for a burnt out alternator, a bad ABS modulator and a new rear end put in it and today I find that I have no spare tire. Who ever heard of a dealership selling a Ford Certified Vehicle without a spare or any vehicle for that matter? So I call the dealership to discuss this with them so five transfers later including a transfer to Quicklane to sell me a spare, the receptionist then asks if I would like to leave a message for the GM because he was out for the day in which I did. Well low and behold I get a call back about 10 minutes later and of course they say that “well our records show that it left here with a spare” and after a couple of minutes of back and forth of well it could’ve have been stolen… with GM Rick Nunez I have heard enough. I can’t say enough bad things about this dealership and why not to buy a New or “Certified” vehicle from them if anyone ask me where I bought my truck I will happily tell them Advantage Ford of Ottawa and will let them know what an ordeal it has been. More