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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,369 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,369 reviews

March 28, 2023

Second new vehicle I have purchased Bob Caldwell. Everyone was helpful professional and willing to help out. I highly recommend this dealership and my sales person Michael. More

by tmc964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Christian
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Mar 31, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the shout out "TMC". Michael just received some great compliments during our last manager's meeting and always happy to hear the feelings are mutual with his customers. Thank you for the opportunity to earn your business and helping comfort Michael with his new career! -Justin Harmon (General Manager)

March 24, 2023

a little late to deliver my vehicle, but very good attention on costumer services thanks More

by nora
Recommend Dealer
Yes
Employees Worked With
Kevin watson
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Mar 24, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry for any delay Nora but happy to hear the vehicle showed up in good shape. Thank you for you business and feedback! -Justin Harmon (General Manager)

March 20, 2023

I was interested in trading in my vehicle and purchase a new one. I have talked to sales people over the phone, sent information regarding my trade in and been told would get phone call. I have yet to recei More

by Gobillsbrowns09
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Unknown
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Mar 21, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry to hear this and happy to step in to get you the information requested. The car business is and has been slowing down for the last several months so initially seeing this makes me frustrated. That said we having seen an increase in sick days this week and obviously everyone has a couple days off but no excuse. I can expedite any information needed- justin@caldwellchrysler.com or direct line 614-880-2824. Thank you for the feedback and opportunity to earn your business. -Justin Harmon (General Manager)

March 19, 2023

Michelle Palencia was so helpful she explained everything so clearly love her work thank you very much for everything I would definitely referred her as you sales representative More

by Marina Zometa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MICHELLE PALENCIA
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Mar 21, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Marina and yes, we are fond of Michelle as well. So easy to speak to and she is not afraid of work. Thank you for taking the time to write a review and giving Bob Caldwell an opportunity to earn your business. -Justin Harmon (General Manager)

March 03, 2023

Michelle is such a great help, very efficient and patient! She is on top of everything and makes everything easier! You won’t be disappointed with her service! More

by leonardofagundes955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Palencia
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Mar 06, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Leonardo! We are also happy with how Michelle handles herself with and without customers. Very easy to talk to and smart! Appreciate your business and best of luck with your new Jeep. Hope it treats you well for many years to come! -Justin Harmon (General Manager)

March 01, 2023

Shannon was amazing to work with and made the buying process an easy and enjoyable experience More

by Morrisatkore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
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Mar 06, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Shannon has proven to have great people skills and appreciate you acknowledging that! Congrats on your new Ram. Same vehicle I've been driving for 25 years straight. Can't beat it! Thank you for the business and kind words. -Justin Harmon (General Manager)

January 21, 2023

Great customer service! Shannon was excellent, providing good service without being pushy. I only wish the car buying experience wouldn’t take so long. More

by Grand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Fenstemaker, Shannon Schuyler
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Jan 25, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Shannon has gained quite an online reputation based on some of the kind feedback provided by customers as yourself. Shannon and everyone here at Bob Caldwell appreciates you taking the time out of your day to provide commentary and give Bob Caldwell an opportunity to earn your business. Thank you! -Justin Harmon (General Manager)

January 17, 2023

Shannon Schuyler was great. They understood my wants and made it happen. Very pleased with Bob Caldwell More

by Blondie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard, Shannon Schuyler
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Jan 17, 2023 -

Blondie responded

I have done business with Bob Caldwell Chrysler Jeep Dodge Ram for many years. They have always went above and beyond to meet my needs. I will continue to take my car purchasing to them

January 17, 2023

Shannon made the car buying process quick and easy. Great to work with! I highly recommend! More

by Natasha.a.abraham87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Schuyler
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Jan 25, 2023 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Natasha for sharing your experience at Bob Caldwell and glad to hear Shannon represented the company well. Hope the year is starting on the right foot and thank you for the opportunity to earn your business! -Justin Harmon (General Manager))

January 14, 2023

Tony contacted me with a winning deal and Shannon and the dealership team made it happen. That’s four straight Jeep Grand Cherokee’s with Caldwell. More

by Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Garver, Shannon Schuyler
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