Bob Caldwell Chrysler Dodge Jeep RAM

Do not get service here! Wanted to charge me 3.5hrs labor to do front brakes (total amount was nearly $600). Purchased the parts and did it myself for $160 in under two hours Wanted to charge me 3.5hrs labor to do front brakes (total amount was nearly $600). Purchased the parts and did it myself for $160 in under two hours. They also left a wheel loose and refused to accept responsibility. More

My saleswoman was ABSOLUTELY AMAZING! !! My car buying process was simple. Shannon Schuyler stuck with me the whole way. She went above and beyond and really made my experience wonderful. !! My car buying process was simple. Shannon Schuyler stuck with me the whole way. She went above and beyond and really made my experience wonderful. I’m so grateful for the service I received.Thank you ALL of the Bob Caldwell Team. I love my new car!! And you have to stop in and see Shannon. More

Worked with josh shepherd. He’s so easy to work with and I never felt pressured. Sales managers were also great to deal with. I highly recommend these guys!! He’s so easy to work with and I never felt pressured. Sales managers were also great to deal with. I highly recommend these guys!! More

Worked with Shannon who was transparent, real and got me in a great car for a great price! She wasn’t pushy at all! Super laid back and easy to work with! The car I wanted had sold before I could get there in a great car for a great price! She wasn’t pushy at all! Super laid back and easy to work with! The car I wanted had sold before I could get there but she found me almost the same version for around the same price! 10/10 would recommend! More

I like this dealership I got my Jeep Patriot from you in 2011 very friendly. This time Shannon really impressed me with her video of the car I was interested in she sold me on the video that made me make my 2011 very friendly. This time Shannon really impressed me with her video of the car I was interested in she sold me on the video that made me make my mind up to get it .Thank you so much. More

Came in for a trade in, and it was a good experience working with Shannon. I appreciate the assistance I received. working with Shannon. I appreciate the assistance I received. More

We bought a Jeep from Shannon. My husband and I really appreciated how she helped answer all of our questions and did not pressure us, nor act as if she didn’t have time to help us My husband and I really appreciated how she helped answer all of our questions and did not pressure us, nor act as if she didn’t have time to help us. She’s knowledgeable about the entire process and is a great Sales rep! Thanks Shannon for helping us through the grueling buying process of car shopping! More

I was left with a bad taste in my mouth by Caldwell. First, when a customer comes to you with specific issues, I would not advise the technician to respond with other cosmetic issues, before even addre First, when a customer comes to you with specific issues, I would not advise the technician to respond with other cosmetic issues, before even addressing the initial concerns. First, address the customer concerns in a timely manner. Secondly, when you are given an initial quote, but given an updated quote 6 hrs later that is 5x’s the I initial quote, however the most basic details of diagnosing an issue, such as running a computer diagnostic, have not yet been performed, that leads the customer to mistrust the service department. When the proposed estimate is potentially 5x’s more than the initial estimate, that sends a red flag. Honestly, I felt a bit taken given that I don’t have an established relationship with this service department so I took my business elsewhere. I may be in the minority, but I would not recommend Caldwell to any Dodge customers. Again, the tactics felt shady and left me with a bad taste in my mouth. More

Nice staff! They get ya in an get ya out. I recommend them for service They get ya in an get ya out. I recommend them for service More

Very customer focused. Their Service Department was very friendly and helpful with our repair. So glad we bought our vehicle from Bob Caldwell! Their Service Department was very friendly and helpful with our repair. So glad we bought our vehicle from Bob Caldwell! More